Ratings based on 162 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Great Hotel

Posted Jan 9, 2017
Great hotel & staff! Walking distance to plaza & all downtown!
Comment from Hotel Management
Jan 10, 2017 by Gustavo Reyes , Hotel Management
Thank you for your input Teresa. We are glad to hear that you enjoyed our hotel and the location. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Dec 26, 2016
It is a beautiful small hotel within walking distance to Santa Fe plaza!
Comment from Hotel Management
Dec 31, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your valued input. We hope to see you again in the near future! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy and quaint near plaza

Posted Dec 19, 2016
Lovely inn located very close to Santa Fe's plaza, shops and restaurants. The staff is amazing, and the experience was wonderful. Will definitely book again!
Comment from Hotel Management
Dec 31, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your valued input. We hope to see you again in the near future! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel downtown Santa Fe

Posted Nov 29, 2016
Pros: Different Style
Cons: Heater in the Bathrooms.
Location: Downtown. In walking distance to the Santa Fe Plaza.
Beautiful Hotel. The Staff was very friendly and helpful and the room was clean.
Comment from Hotel Management
Dec 5, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your input. We are proud to be of service, and we look forward to your return.
3 out of 5
by A verified traveler from San Carlos, United States of America

uncomfortable

Posted Nov 1, 2016
Pros: Location
Cons: The room. No welcome perks, chocolate, etc.
Location: The plaza is nearby. Walking distance to many attractions.
Bathroom tiny, window was stuck, could not open it, AC was initially shut down by the hotel. Stuffy.
Comment from Hotel Management
Dec 5, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your input. We are proud to be of service, We will consider chocolates next time to make your day. and we look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

our room had direct access to patio and hot tub

Posted Oct 6, 2016
Pros: proximity to plaza and price
Cons: n/a
Location: easy walking distance to restaurants, shops, etc.
2 blocks from santa fe plaza, privacy, very nice experience
Comment from Hotel Management
Oct 12, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your valued input. We look forward to your return.
2 out of 5
by A verified traveler from Houston

Location, location, location...Not enough!

Posted Oct 5, 2016
Pros: Location
Cons: Everything else
Location: Downtown Santa Fe, so restaurants, the plaza, shopping, etc.
THis hotel is located conveniently in downtown Santa Fe. It is also less expensive than many downtown accommodations. However, the entrance takes you past the kitchen of Izmi, the local sushi place (great food, BTW), which makes you feel like you're going in the back door. The whole place is dark and cheaply remodeled in a decor that is best characterized as Flea Market Flip before the "flip." It feels more like a boarding house than a hotel. Bathroom sinks are pedestal, with absolutely no counter space. Toiletries are cheap. While someone made the bed everyday, they didn't replace the glasses in my room all week, even though it was obvious they were used on a daily basis. Walls are paper thin, giving me an intimate acquaintance with my neighbors on both sides. I've stayed in lots of hotels in Santa Fe. This is not one that I'll come back to.
Comment from Hotel Management
Oct 12, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your valued input. We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted Oct 5, 2016
Quaint hotel close to everything ! Would highly recommend
Comment from Hotel Management
Oct 5, 2016 by Luxx Hotel Care Team, Hotel Management
Hello Kim, Thank you for staying with us, and for your input. We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from C.

Great place to stay in town.

Posted Oct 3, 2016
Check in was welcoming. Room was well decorated. A welcome relief from your cookie cutter hotel rooms. Tea & Expresso in the Lobby was another Plus. Location was central to Town allowing us to leave the car parked for most of our stay.
Comment from Hotel Management
Oct 5, 2016 by Luxx Hotel Care Team, Hotel Management
Hello, Thank you so much for your valued input. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Hidden Gem!

Posted Sep 28, 2016
Just two blocks from the square, this boutique hotel is simply wonderful. Beautiful art and design, and a wonderful staff! Would definitely stay there again.
Comment from Hotel Management
Sep 29, 2016 by Gustavo Reyes, Hotel Management
Hello Sally Thank You for being our guest i am glad to here you had a wonderful stay and cant wait to see you again.