Ratings based on 606 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin TX

Lux near the Plaza in Santa Fe

Posted Mar 19, 2017
Pros: Location and value. Cleanliness and access. Staff. Nespresso coffee. Room was luxurious.
Cons: I'm not coming up with an improvement.
Location: The art galleries, restaurants, coffee/chocolatiers, the Plaza, are all nearby. It's in a great location for tourists.
There was an exterior door, to an gated walkway to the street, allowing us to avoid the lobby when coming and going. NICE! The door lock was electronic, no key card... NICE. I want this in every hotel in which I stay! The lobby has a Nespresso coffee maker - excellent coffee! I now want one at home! The staff was superb. The Luxx is within 10 minutes walk of EVERYTHING downtown, around the Plaza in Santa Fe. It's within 15 minutes of the Cross, Ft Marcy park and walking trail.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice hotel close to the historic plaza.

Posted Mar 15, 2017
You could walk to all the major history and art museums. Decent priced eating places also within walking distance. Across the street from the public library which was a boon to a reader such as myself.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, close to the plaza

Posted Mar 6, 2017
While the hotel was cute, the layout was a little confusing. The carpet in the room we were in could have used an update but the shower head was great! The hotel staff was very helpful and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago. area

Great location.

Posted Feb 27, 2017
The hotel staff was fantastic. This is a great little hotel close to everything that you will need whiles staying in Santa Fe
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Gorgeous hotel with great location & amazing staff

Posted Feb 15, 2017
The hotel is located downtown and is in walking distance to the plaza and plenty of shops and restaurants. The rooms are very well decorated and comfortable. The staff was super friendly and helpful, especially Louie. He brought me a dog bed and bowl with treats for my dog and gave me great of advice on where to go in town. Such a good experience, my parents are going to stay here again during peak season.
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Great Hotel

Posted Jan 9, 2017
Great hotel & staff! Walking distance to plaza & all downtown!
Comment from Hotel Management
Jan 10, 2017 by Gustavo Reyes , Hotel Management
Thank you for your input Teresa. We are glad to hear that you enjoyed our hotel and the location. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Dec 26, 2016
It is a beautiful small hotel within walking distance to Santa Fe plaza!
Comment from Hotel Management
Dec 31, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your valued input. We hope to see you again in the near future! Thank you
4 out of 5
by A verified traveler

Convenient with Characters

Posted Dec 19, 2016 on Hotels
Comfortable hotel super close to La Plaza
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you for your comments and your recent stay with us, we look forward to seeing you next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy and quaint near plaza

Posted Dec 19, 2016
Lovely inn located very close to Santa Fe's plaza, shops and restaurants. The staff is amazing, and the experience was wonderful. Will definitely book again!
Comment from Hotel Management
Dec 31, 2016 by Luxx Hotel Care Team, Hotel Management
Thank you so much for your valued input. We hope to see you again in the near future! Thank you
4 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thank you