Room (Bunkhouse) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews of Bishop's Lodge Auberge Resorts Collection

5 out of 5
Bishop's Lodge Auberge Resorts Collection
1297 Bishops Lodge Rd, Santa Fe, NM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco, MASON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Angelica Palladino- General Manager on Mar 19, 2024
Francisco Thank you for the five star review. We hope to have to return to property soon.

10/10 Excellent

Devin Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our room and stay at this resort. Very gorgeous and romantic. We can’t wait to go back.
Stayed 1 night in Mar 2024
Response from Angelica Palladino, General Manager on Mar 12, 2024
Dear Devin, Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful and romantic experience during your stay. We can't wait to welcome you back for another unforgettable getaway.

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa and yoga were wonderful, and the restaurant views, food and staff were all so welcoming and provided excellent service!
Stayed 3 nights in Mar 2024
Response from Angelica Palladino, General Manager on Mar 8, 2024
Thank you very much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the spa, yoga, and dining at our restaurant. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort. We will definitely be back in the future.
Stayed 2 nights in Jan 2024
Response from Angelica Palladino, General Manager on Mar 8, 2024
We're delighted to hear that you had an amazing time at our resort! We can't wait to welcome you back in the future for another wonderful experience. Until then, safe travels and warm regards!

10/10 Excellent

Sunny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property. Worth every penny.
Stayed 1 night in Jan 2024
Response from Angelica Palladino, General Manager on Mar 8, 2024
Thank you for your kind words! We are thrilled to hear that you found our property exceptional and worth every penny. It's our goal to provide our guests with a memorable and enjoyable experience, and we're delighted that we could meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 2 nights in Nov 2023
Response from Bishop's Lodge, Auberge Resorts Collection on Nov 30, 2023
We're thrilled to hear that you loved your stay! We strive to create an exceptional experience for all our guests. If there's anything we can do to make your next visit even better, please let us know. We can't wait to welcome you back!

8/10 Good

lynne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay but will triple check the room selection next time I thought we booked king w bathtub and out door fire pit. Our room didn’t have either so while beautiful I had my heart set on enjoying the quiet bath time and private patio. It was too cold to be outside without fire. The spa also currently had no extra amenities like sauna steam whirlpool.
Stayed 2 nights in Nov 2023
Response from Bishop's Lodge Team on Nov 27, 2023
Dear Lynne, We appreciate your stay with us. We'll ensure better clarity on room selections in the future to meet your expectations. Apologies for the missing amenities in your room and for the inconvenience due to the cold weather and spa amenities. Your feedback is valuable, and we'll work on improving these aspects for a more satisfying stay next time.

10/10 Excellent

Jamee

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Warm regards, Angelica Palladino, General Manager on Oct 23, 2023
Dear Jamee,We sincerely appreciate your 5/5 review and look forward to welcoming you back soon!

10/10 Excellent

Thomas, Chester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bishops lodge is a great place to stay. They are very welcoming from the moment you arrive. The property seems newer and the facilities are very nice. I will make this my place when I am in Santa Fe.
Stayed 4 nights in Aug 2023
Response from Warm regards, Angelica Palladino, General Manager on Aug 22, 2023
Dear Thomas,We are delighted to hear that you had a welcoming stay and sincerely appreciate that Bishop's Lodge will be your preferred place in Santa Fe! We very much look forward to your return!

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and hospitality team is the best! Friendly, respectful and professional. I am staying here again.
Stayed 4 nights in Aug 2023
Response from Warm regards, Angelica Palladino, General Manager on Aug 16, 2023
Dear Erik,Thank you so much for your endorsement of our teams! We look forward to welcoming you again!

8/10 Good

William, Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome helpful staff. Restaurants need better organization.
Stayed 2 nights in Aug 2023
Response from Warm regards, Angelica Palladino, General Manager on Aug 16, 2023
Dear William,We sincerely value your feedback, and we are glad to hear that our staff was helpful during your visit. We hope to welcome you back soon!

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Warm regards, Angelica Palladino, General Manager on Jul 17, 2023
Dear Lindsay,Thank you so much for your 10/10 review! We look forward to welcoming you back!

4/10 Poor

Michael, Westlake Village

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of fancy scripting but the execution was poor. We asked for an accessible room. We had to go down ten stairs to get to the room. The stairs were in poor condition and the hand rail was pulling off their mounts. The room had no grab bars and the shower had a curb at the entry. It was the furthest thing from “accessible” and would not meet any ADA standard. The desk staff were not responsive and seemed poorly trained. The grounds staff were fantastic. The setting is beautiful. After all the taxes, etc. the room was $1,000.00 a night. It cost as much as a Swiss watch - it should run like one - it doesn’t.
Stayed 3 nights in Jul 2023
Response from Bishop's Lodge Management on Jul 10, 2023
Dear Michael,We want to extend our sincerest apologies for the issues you experienced. We strive to provide stellar service for our guests, but we clearly fell short during your stay with us. We value your feedback and have addressed your comments with our associates.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Bishop's Lodge Management on Jul 11, 2023
Hi Bill. Thank you so much for your 5-star review. We look forward to welcoming you back!

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots to love AND a few things to know. LOVE: The property is gorgeous, the room we had was amazing (Grove) with the copper tub, there’s a lot of things to do with the pool, spa, hiking, horses, etc. The food at SkyFire was excellent with a variety of options. We also enjoyed the bar/lounge food for lunch one day. There was a postcard making activity, which was super fun too. THINGS TO KNOW: During a busy summer holiday weekend, there was a ton of kids. The pool was overcrowded. Also, I was unable to get into yoga because they only have room for 5 people. For a resort with almost 100 rooms, you’d think they could accommodate more people for a yoga session. At SkyFire, the service was quite slow at dinner. Both nights it took a long time for anyone (other than the manager) to come to our table. Overall, we’ll definitely visit again…probably during a different time of year to get a more peaceful vibe.
Stayed 2 nights in Jul 2023
Response from Warm regards, Angelica Palladino, General Manager on Jul 5, 2023
Dear Katie,We are delighted to hear that you loved the gorgeous property and your amazing accommodation. We sincerely apologize for the service inconvenience you experienced and appreciate your insights. Thank you in advance for the future opportunity to welcome you back again!

10/10 Excellent

Tj

Liked: Cleanliness, staff & service, property conditions & facilities
This Resort was outstanding.!
Stayed 1 night in Jun 2023
Response from Warm regards, Angelica Palladino, General Manager on Jun 29, 2023
Dear Tj,We are delighted that you had an outstanding stay, and we look forward to welcoming you back!

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023
Response from Warm regards, Angelica Palladino, General Manager on Jul 17, 2023
Dear Thomas,We sincerely appreciate your 5-star review! We look forward to your return!

10/10 Excellent

Daniel, Denver

Stayed 3 nights in Mar 2023
Response from Warm regards, Angelica Palladino, General Manager on May 9, 2023
Dear Daniel,Thank you so much for your 5-star review. We look forward to welcoming you back!

8/10 Good

beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Warm regards, Angelica Palladino, General Manager on Mar 16, 2023
Dear Beth,Thank you so much for choosing us for your stay in Santa Fe! We continually strive to improve in all areas and hope to welcome you back again.

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Warm regards, Angelica Palladino, General Manager on May 9, 2023
Dear Marcela,We sincerely appreciate your 5 out of 5 review! We look forward to your return!

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on a solo trip and felt right at home! The room was beautiful, super clean and comfortable. If I ever needed anything, the staff was quick to respond. Everyone was super friendly. I loved being able to grab breakfast and coffee at the cafe, or pop downtown if I felt like going out.
Stayed 3 nights in Mar 2023
Response from Warm regards, Angelica Palladino, General Manager on Mar 7, 2023
Dear Katy,Thank you so much for taking the time to write us a review. We are so glad to hear that you felt at home with us! Our super friendly team awaits your return.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited in January and got to experience the most beautiful snowy landscape while being in the most cozy and luxurious room. The only thing to be aware of is that the parking lot is going to be far away from your room, they do have large golf cart type vehicles to get people around. But we self parked and walked to our car most of the time to enjoy the scenery. There was an indoor and outdoor fireplace that you could turn on with a light switch. This was the best. I can’t stop thinking about this place.
Stayed 4 nights in Jan 2023
Response from Warm regards, Angelica Palladino, General Manager on Mar 7, 2023
Dear Elizabeth,The snowfall at Bishop's Lodge is especially magical, and we are so glad you were here to see it! We hope to welcome you back to enjoy our beautiful landscape and cozy, luxurious rooms again.

10/10 Excellent

Celeste

Response from Warm regards, Angelica Palladino, General Manager on Mar 7, 2023
Dear Celeste,We sincerely appreciate the 5-star review and look forward to your return!

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well done. The staff was very nice.
Response from Warm regards, Angelica Palladino, General Manager on Mar 7, 2023
Dear Kristin,We sincerely appreciate your kind words about our property and hope to welcome you back again!

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for our family, made better by an excellent staff and amazing natural setting just outside of town.
Response from Warm regards, Angelica Palladino, General Manager on May 9, 2023
Dear Nitesh,We are so happy to hear that you and your family had a great stay! We look forward to welcoming you back again!

10/10 Excellent

Elana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Rooms were so comfortable and southwest chic
Response from Warm regards, Angelica Palladino, General Manager on May 9, 2023
Dear Elana,We sincerely appreciate your kind words about our amazing staff and Southwest chic, comfortable rooms. We hope to welcome you back soon!

10/10 Excellent

Pilar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a 5 star level service. Property is gorgeous!
Response from Warm regards, Angelica Palladino, General Manager on May 9, 2023
Dear Pilar,Thank you so much for your 5-star compliment! We hope to welcome you back to our gorgeous property again!

10/10 Excellent

Elaine Francisco, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeously designed resort with mastered interiors. Service was impeccable and they greet you by name. They thoroughly go above and beyond to meet your expectations and
Stayed 2 nights in Apr 2022
Response from Bishop's Lodge Management on Aug 30, 2022
Dear Elaine,Thank you so much for taking the time to write us a review. We are so pleased to hear that our team went above and beyond your expectations! It would be our pleasure to welcome you back to Bishop's Lodge!

6/10 Okay

Dan, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Resort has 5-star potential but is operating at a 3-star level. You can tell they are early in launching as an Auberge and still figuring things out. Was disappointed in how some situations were handled (i.e. spa prices still $360 for a massage but they are running the spa out of a repurposed villa with no changing rooms or facilities ; hot tub was broken for half of our stay and they didn't seem to care much ; we were checked into a room with someone else staying in it, then checked into a room that wasn't what we booked before waiting several hours for them to figure something out). Overall staff was very friendly but they missed on what you'd expect from a resort at that price and rating. We enjoyed our stay, but felt the value was missing for what we spent.
Stayed 4 nights in Aug 2022
Response from Bishop's Lodge Management on Aug 16, 2022
Dear Dan, We sincerely regret to hear of our shortcomings during your stay with us. We are continually striving to improve and what you experienced clearly did meet our usual high standards. We hope to connect with you to discuss our offer to return for another opportunity to provide you with authentic hospitality.

4/10 Poor

Omar

Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the money.
Beautiful property and room and the prices reflect that. Unfortunately the services part which really matters is missing making one feel like a fool for spending 4K for a 4 night stay.
Stayed 1 night in Aug 2022
Response from Bishop's Lodge Management on Aug 12, 2022
Dear Omar, We want to extend our sincerest apologies for the issues you experienced. We strive to provide stellar service for our guests, but we clearly fell short during your stay with us. We value your feedback and have addressed your comments with our associates. We hope to connect with you to discuss our offer to return to our beautiful property for another opportunity to provide you with authentic hospitality.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new facility
Beautiful new facility with great meals and friendly service. The weak point is that the rooms are up a steep hill and a long way from your car.
Stayed 4 nights in Jun 2022
Response from Bishop's Lodge on Jun 23, 2022
Dear John, We are so glad that you were able to experience the wonderful surroundings and service at Bishop’s Lodge! We are uniquely situated in a pristine natural landscape that has varying elevation. Our team strives to offer guests other modes of transport throughout the resort – all the while enjoying the superb panoramic views. Thank you for taking the time to share your thoughts, and we look forward to your next visit to the Land of Enchantment!

10/10 Excellent

Rudolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable was lots of space. Had breakfast and it was average but way over priced. The property is very large, secluded and quite. Did some horse back riding which was much better than I expected because of the 2 Roda and Devlin they were very entertaining, be aware that tip is automatically included are the ride.
Stayed 2 nights in Apr 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Bijoy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely incredible! They are top notch there!
Stayed 1 night in Feb 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful remodel
This hotel has been through a beautiful remodel. We got the standard room and I had to ask the valet if they accidentally gave us an upgrade. We had a huge front patio with a fireplace and another fireplace inside. The happy hour at the bar was a great deal! The staff was still working out a few bumps in their service but overall it was a great experience!
Standard room inside fireplace
Bar cart
The view from our front patio
Stayed 1 night in Feb 2022

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bishop's Lodge did not meet our expectations.
The staff at the front desk and at the restaurant was friendly but did not have the education and training that you do expect from an expensive 5 star resort. The food was good. We felt that the operations was in a "test mode" and that the pricing was therefore too high, which reduces the interest of coming back in the future.
Stayed 1 night in Nov 2021
Response from Hotel Staff on Nov 24, 2021
We are disappointed to learn that the service did not meet your expectations. We value this feedback and will continue to educate and train the team.

10/10 Excellent

Georgette

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, rooms very clean, interesting property
Stayed 1 night in Nov 2021
Response from Hotel Staff on Nov 24, 2021
We are glad that you enjoyed the property. We are fortunate to be surrounded by such vast, beautiful scenery.

10/10 Excellent

Stacy Ganrong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的景色,非常好的服务,点餐的食物也非常棒。
Stayed 2 nights in Oct 2022
Response from Bishop's Lodge Management on Oct 26, 2022
Dear Ms. Ganrong,Thank you so much for taking the time to write us a review. We are so glad that you had a great experience at Bishop's Lodge, and we hope to welcome you back!

10/10 Excellent

Lars

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Här saknar man inget
Hotet ligger helt fantastiskt, på landet men 10 minuter till centrum av Santa Fe. Allt är snyggt designat, det brinner i alla brasor och personalen har ett leende hela tiden. Vi reser väldigt mycket, men här längtar man inte hem.
Stayed 1 night in Feb 2022