Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Rio Rancho

Santa Fe Retreat At It's Best

Posted Sep 26, 2015
Pros: Cozy rooms and beautiful surroundings.
Cons: More comfortable beds and their once fantastic breakfast buffet.
Location: Awesome location, country feel and yet the Santa Fe plaza is just minuets away as is beautiful Tesuque with the Shidoni Foundry and glass blowing.
Beautiful place just north of Santa Fe, lots of hiking trails and pine trees abound. However we were a little disappointed that the health spa and restaurant were closed and the breakfast buffet they used to have was relegated to cheap cellophane wrapped muffins, lousy boxed cereal and two pots of coffee, decaf and regular which was out of coffee. They did have fresh fruit which was a plus. However the Santa Fe plaza is quite close and there are plenty of good places to have meals. I would definitely go back in a heartbeat in spite of their short comings this time around.
4 out of 5
for Everyone
by A verified traveler from texas

Peaceful country setting

Posted Sep 15, 2015
Pros: Location
Cons: Complete remodel
Location: Hiking
Remodel beginning; check for status of facilities and activities.
5 out of 5
for Everyone
by A verified traveler

Great Place to Relax!

Posted Sep 6, 2015
Pros: Friendly and efficient staff. Great grounds.
Cons: Nothing.
Location: Hiking, horse back riding, nature.
We knew that Bishop's Lodge was closing for a major renovation at the end of September, but gave it a try anyway— we were not disappointed. It's a lovely place with lots of history, a large grounds for hiking and horse back riding, and wildlife. We saw a large deer prance across the lawn, and the next day we were alerted that a bear was sighted near the buildings, although we didn't see him, but others did. This hotel is "in the country" and not for those who are squeamish about local wildlife (i.e. bears wandering freely in close proximity to buildings.) The pre-renovation rooms are good and staff was quick to fix any problems. A great place to see nature and get away from the city.
2 out of 5
by A verified traveler

Steer Clear until after major renovation-Very Old

Posted Aug 30, 2015
Cons: Demolition and rebuild from scratch. Then, sell to Marriott.
Location: Santa Fe was nice. The town square.
Spa was closed, so not a spa as billed. Restaurant closed. Bar closed. Exercise facility with broken and rusted equipment. Unable to reserve horseback ride, because no one returned multiple calls over three day stay. Walkway bridge to room rickety and unsafe. No elevator to second floor room. Very disappointing.
3 out of 5
for Everyone
by A verified traveler

Santa Fe trip

Posted Aug 28, 2015
Great area ... Very private . Air conditioner didn't work . Needed room on bottom floor they were available but wouldn't give us one. No bar ... No restaurant available.
2 out of 5
by A verified traveler from North Carolina

Lovely location, but sad and tired.

Posted Aug 19, 2015
Pros: The setting and quiet location.
Cons: Repairs and upgrades are needed throughout. Better and more staffing. Improved, i.e. faster, wifi.
Location: Opera, old Santa Fe, Tesuque.
This hotel, once a gem, has clearly fallen on hard times. While the setting and grounds remain impressive, the condition of the place leaves a whole lot to be desired. Even though renovations apparently in the works, there is little to recommend the place now. The hotel was minimally staffed while we were there and we waited more than hour for our room to be ready after arriving at the 4 pm check in time. Because of a tight schedule and no room, we had to change clothes in a filthy poolside changing room. The "continental breakfast" consisted of mostly pre-packaged baked goods, boxed cereal, and a limited selection of fruit which ran out. The coffee was depleted when we arrived well before closing. We've had better breakfasts in Hampton Inns, which are, by the way, a much better choice.
5 out of 5
for Everyone
by A verified traveler from texas

Great hotel with spectacular views.

Posted Aug 16, 2015
Great location and hotel. The only thing was that the bed was uncomfortable however it was a great place to stay.
2 out of 5
by A verified traveler from Dallas Texas

Hotel in Santa Fe

Posted Aug 1, 2015
The first room was spacious but it had some kind of flying bugs they were inside and more were outside on the window so we asked for another room. The second room was nice but much smaller. The whole facility is in much need of renovation. There is no restaurant or bar so you have to go into town to eat which is a bit of a drive. Unless major changes occur we will not stay there again.
4 out of 5
for Everyone
by A verified traveler from Durango, CO

A great Value

Posted Jul 18, 2015
Pros: Location & price
Cons: breakfast could be upgraded. bathroom fixtures too dark. TV older model.
Location: Easy drive into Santa Fe.
Excellent Value, although price will go up after upgrades this fall. Quiet in beautiful countryside, and an easy, short drive to Santa Fe. Management very personable, would talk to guests at breakfast. Room large & lots of light, although bathroom lights not bright enough. I have stayed many places in Santa Fe over the years & this would be my return choice. A few weeds in the patios, but who cares?
2 out of 5
by A verified traveler from Colorado

Landmark Gone to Seed

Posted Jul 15, 2015
Pros: Guest room was large and the bed was comfortable.
Cons: Update the resort website to let prospective guests know that the spa, restaurant and bar are closed due to renovation of the property.
Location: The location is remote, so guests will have to drive into Santa Fe for lunch and dinner--about a 15 minute drive. Parking in Santa Fe is not easy.
We booked three nights (7/6-7/8/15) based on there being a spa, restaurant and bar on the premises as well as horseback riding available. Upon arrival, we were told that the spa, restaurant and bar were closed due to renovation of the property. These amenities were the main reason we selected this destination, along with the beautiful pictures from the property's website. The room we had was spacious, but reeked of wood smoke. The bathroom, though clean, had faucets that leaked and the tile around the bathtub showed some signs of mildew. After two days, I finally had to ask for washcloths since none had been provided. On our last day washcloths did appear, however, we had to sacrifice the bed being made. Apparently, providing washcloths and making the bed were too much for the housekeeping staff to handle on that day. We walked down to the stables to see the horses and observed manure in the green water that had collected in the feed trough--ugh! There were several baskets of used towels around the pool that must have sat in the rain for at least a couple of days. When we mentioned this to a staff member who seemed to be in charge, the baskets of towels were finally removed and the supply of fresh towels was replenished. The overall property had a look of being understaffed since things like weeding the property and removing rain-soaked placemats and water-filled candle holders from the outside restaurant/bar tables didn't command attention.