The Hacienda & Spa at Hotel Santa Fe

Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview of The Hacienda & Spa at Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
537 S Guadalupe St, Santa Fe, NM, 87501

Explore the area

  • Popular LocationSanta Fe Plaza14 min walk
  • Popular LocationLoretto Chapel14 min walk
  • Popular LocationCathedral Basilica of Saint Francis of Assisi17 min walk
  • AirportSanta Fe, NM (SAF-Santa Fe Municipal)16 min drive

Choose dates to view prices

About this area

Santa Fe

Located in Santa Fe, The Hacienda & Spa at Hotel Santa Fe is in the city center. Canyon Road and Meow Wolf are cultural highlights, while Loretto Chapel is a notable landmark. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Santa Fe Railyard - 3 min walk
  • Santuario De Nuestra Senora de Guadalupe - 8 min walk
  • Santa Fe Plaza - 14 min walk
  • Loretto Chapel - 14 min walk
  • Cathedral Basilica of Saint Francis of Assisi - 17 min walk

Restaurants

  • Amaya — 1 min walk
  • Tomasita's — 2 min walk
  • Second Street Brewery at The Railyard — 3 min walk
  • Sage Bakehouse — 4 min walk
  • Vinaigrette — 5 min walk

Getting around

  • Santa Fe Depot - 4 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

About this property

The Hacienda & Spa at Hotel Santa Fe

Family-friendly Santa Fe hotel in Downtown Santa Fe, near Santa Fe Plaza
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite. All 35 rooms boast fireplaces and offer free WiFi and pillowtop beds. IPod docks and minibars are standard, as are LCD TVs with satellite channels.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Santa Fe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar/lounge
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Dogs welcome
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa tub access
  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 589 out of 787 reviews
5 - Excellent 75%
Rating 4 - Good. 145 out of 787 reviews
4 - Good 18%
Rating 3 - Okay. 34 out of 787 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 787 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 787 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service, amenities
I asked to clean the room, change the linens, and refresh the towels. I returned and there was a stack of towels on top of the dirty bathroom counter. Bed not changed. Dirty glasses and cups untouched. The room was not cleaned one bit.
Stayed 3 nights in Nov 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
I loved the room and bathroom amenities were outstanding. I recommend this place to everyone.
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Hotel advertises that they follow COVID safety protocols, such as mask wearing and social distancing, many staff persons simply have a mask hanging below their chin and management does nothing to enforce mask wearing. I complained to the management and nothing changed but some personal items did go missing from my room the following day.
Stayed 4 nights in Oct 2021

1/5 Terrible

Disliked: Property conditions & facilities
Loud plumbing kept us up all night.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful in everyway
Stayed 3 nights in Oct 2021