Ratings based on 366 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Dallas, TX
Relaxing and close to squarePosted Oct 13, 2015
The hotel goes the extra mile for their guests. Bed was so comfortable and room was romantic.
for Everyoneby A verified traveler from Mesa, AZ
Relaxing getaway complete with cultural experiencePosted Sep 8, 2015
Wonderful experience, our butler was very friendly and accommodating. We enjoyed the opportunity to relax in the lounge each evening with wine and cheese. We had dinner at the resort one night, the food was excellent but the staff was a little inattentive.
for Everyoneby A verified traveler from new york new york
A notch abovePosted Aug 31, 2015
Attention to detail large room nice bathroom and extremely comfortable ned
for Everyoneby A verified traveler from Silver City NM
Indian Market Weekend!Posted Aug 24, 2015
Pros: The simplicity. The delightlfulness of all people that greeted us from the moment we arrived and till we departed.
Cons: You can here through the walls as if people in the other room are in yours. I am not sure how to fix that. So nice they were not loud.
Location: THe location was .6 miles from plaza, but with your shuttle it was most convenient .
Your hotel and environment was most welcoming. The shuttles to and from market were just very organized as well as personal attitude was most outstanding. The breakfast & happy hour included with our hacienda stay was FABULOUS, including the butler services down to the gals that keep us nice and tidy our whole stay. We greatly appreciate each and everyone of you that made our stay one of the best!!!!
for Everyoneby A verified traveler from albuquerque
Beautifully maintained hotel close to the plaza.Posted Aug 14, 2015
Having a personal butler was a unique touch. We appreciated the convenient shuttle service. Our room was very comfortable. The staff was very friendly and helpful.
for Everyoneby A verified traveler
Posted Jul 31, 2015
Enjoyed sunrise yoga class. Breakfast staff made a special run unsolicited on the spot to provide lactose-free milk.
for Everyoneby A verified traveler from in transition
Loved this place...Posted Jul 26, 2015
Pros: The butler service - the would do anything for us, and were very prompt and courteous. He washed my car and did my laundry!
Cons: The pool is small and the fitness center is cramped and limited. I ended up having to go to a separate fitness facility.
The service was attentive and impeccable - better than I've received at some Four Seasons and Ritz's. The location is near the tourist center of town, and the shuttle makes it easy to sight see. The atmosphere was relaxed and authentic current day native american - not some faux thing just for effect. The room was clean but not the best appointed we've ever stayed in... this was compensated for by the lounge where we could hang out, watch the sunset, eat breakfast or have afternoon snacks/drinks.
for Couplesby A verified traveler
Posted Jul 8, 2015 on Hotels
for Couplesby A verified traveler
Great Place, Great value.Posted Jul 4, 2015 on Hotels
Just about perfect. Service had just the right touch. It is obvious that there has been some good staff training going on there. The shuttle service to the historic district was very good, and they had comfortable London taxi cabs to boot! The wine and cheese in the evening, and very nice breakfast with excellent pastery and lots of fresh fruit were great. New York Times on our doorknob each day too.
for Everyoneby A verified traveler from Philadelphia
Wonderful hotelPosted Jul 4, 2015
Pros: Location was great. The hotel is beautiful. The staff were accommodatin
Location: The hotel is right across the street from The Santa Fe railroad where they have a great farmer's market. It's about a 10 minute walk to the Plaza .
Loved the Hacienda!!! We stayed in the Hacienda and had a wonderful time. Every morning there was an excellent complimentary breakfast to start our day and after a long day of sightseeing we came back to a complimentary Happy Hour. The staff really go out of there way to make your stay special. I had asked for a birthday cake and champagne in the room because it was my sister's birthday. They not only had it there but when we walked in the room the butler lit the candles and help us sing Happy Birthday!!! The room was clean and beautiful and the location was excellent. I will definitely stay here again.