“Nos encantó demasiado nuestra estancia en el Hotel Las Américas Casa de Playa. ❤️ Desde que llegamos, todo el personal fue increíblemente amable, cálido y atento. Estuvimos una noche en Casa de Playa y otra en Las Américas Torre del Mar por un pequeño cambio relacionado con el TV. Aunque Torre del Mar tiene un ambiente más enfocado en parejas y personas solteras, y no lo disfrutamos tanto como Casa de Playa, su staff fue igualmente maravilloso.
Volvería un millón de veces a Casa de Playa. Ambos……
“Terrible! Avoid! Paid USD100 but no hot water to shower. Wasted 2 hours liasing with receptionist as was told to run the water longer. Well, I kept the shower and sink taps running for over 1 hour but still cold. Even checked the gas tanks with the receptionist who pressed the ignition switch several times but still no hot water. He then confirmed there will be no hot water on the day I stayed and said it actually happens all the time! Also: missing cover under duvet (which was dirty),……
“Simple, access with door codes, communication was good with instructions. Rooms were clean. Property was quiet. Location is great with everything being right out the front door.”
“I had a wonderful time from check in to check out! The location is central, safe for a solo traveler, clean and staff was friendly and attentive. The staff were always willing to help and were accommodating. All the food and drinks were absolutely delicious! And the rooftop view along with the pool options are the perfect way to end your night. I’d definitely recommend staying here, especially for the price. All the amenities work just fine (air conditioning, pools, daily housekeeping,……
“Location is very good and breakfast was excellent the only thing I didn't like was the door lock it didn't recognize but the card they gave us and also there is no smart TV on all rooms.”
“Lo único que no me gustó fue que a la hora del check out me cobraron un impuesto de $150,000 pesos colombianos que nadie me mencionó durante el proceso de reservación o a la hora del check in. Y también trataron de cobrarme por algunas otras cosas que no pedí. Como comida. Finalmente solo pagué por el impuesto. Pero nada diferente de todos los lugares en Cartagena 😂😂😂”