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Hotel Santa Cruz Huatulco

Photo gallery for Hotel Santa Cruz Huatulco

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Comfort Room | In-room safe, desk, laptop workspace, free WiFi
Comfort Room | In-room safe, desk, laptop workspace, free WiFi

Overview of Hotel Santa Cruz Huatulco

Hotel Santa Cruz Huatulco

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989

Guests rated this location 8.5/10 - Very Good

Explore the area

  • Popular LocationHuatulco Bay7 min walk
  • Popular LocationPlaya Santa Cruz9 min walk
  • Popular LocationPlaya Yerbabuena13 min drive
  • AirportHuatulco, Oaxaca (HUX-Bahias de Huatulco Intl.)36 min drive

Room options

About this area

Santa María Huatulco

Located in Santa María Huatulco, Hotel Santa Cruz Huatulco is near the beach. Marina Chahue and Las Parotas Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Huatulco National Park and Huatulco Bay.

What's nearby

  • Huatulco Bay - 7 min walk
  • Playa Santa Cruz - 9 min walk
  • La Entrega Beach - 4 min drive
  • Chahue Beach - 9 min drive
  • Playa Yerbabuena - 13 min drive

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 35 min drive

Restaurants

  • La Chicatana - 4 min drive
  • Dona Celia Lobster House - 7 min walk
  • Restaurant Ve el Mar - 7 min walk
  • Restaurante Mercader - 5 min walk
  • Cafe Huatulco - 4 min walk

About this property

Hotel Santa Cruz Huatulco

3-star family-friendly hotel
Take advantage of a poolside bar, a terrace, and a garden at Hotel Santa Cruz Huatulco. Treat yourself to a massage or other spa services. The onsite restaurant, Mar, features international cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • Luggage storage, tour/ticket assistance, and meeting rooms
  • Guest reviews give top marks for the beach locale
Room features
All 89 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM–11:00 AM for a fee: MXN 180 for adults and MXN 90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower only

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 27 to July 27:
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Does Hotel Santa Cruz Huatulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Santa Cruz Huatulco?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz Huatulco on Mar 27, 2023 start from $102.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santa Cruz Huatulco pet-friendly?

Yes, Hotel Santa Cruz Huatulco allows cats and dogs (limit 1 per room) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 200 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Santa Cruz Huatulco?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Santa Cruz Huatulco?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Santa Cruz Huatulco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa Cruz Huatulco located?

This family-friendly Santa María Huatulco hotel is located near the beach, within a 10-minute walk of Huatulco Bay and Playa Santa Cruz. Huatulco National Park and Chahue Beach are also within 1 mi (2 km).

Can I cancel my reservation for free at Hotel Santa Cruz Huatulco and receive a full refund?

Yes, Hotel Santa Cruz Huatulco offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santa Cruz Huatulco cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 281 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 120 out of 281 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 42 out of 281 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 21 out of 281 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 11 out of 281 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Isabel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If it wasn’t because Expedia asked me to pay upfront I would had not stayed there. One room key for four adults inconvenienced as the lights and AC operated w key and if two left the the key needed to stayed. The white sheets and white towels had the visual yellow stains. I reserved a pool view got a parking view.
Stayed 2 nights in Feb 2023

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older/smaller beach hotel in a good location (Santa Cruz.) Perfect if your hotel needs are minimal and you will be spending most of you time exploring the Huatulco area and dining outside of the hotel.
Stayed 4 nights in Feb 2023

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just the ac wasn't working made to much noise
Stayed 7 nights in Feb 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed at this hotel numerous times. Staff is always great and the hotel is clean. It definitely can use some maintenance in the rooms and around the pool they need some decent lounge chairs
Stayed 21 nights in Jan 2023

4/10 Poor

John Angus

Disliked: Staff & service, amenities, property conditions & facilities
Good Location Poorly equipped rooms chippy front desk staff.

10/10 Excellent

susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super place to stay in Huatulco. Budget friendly, great location, really nice staff. The pool is lovely. The breakfast buffet was varied and delicious. We felt safe and enjoyed the local cultural events in the zocalo nearby.
Stayed 1 night in Jan 2023

4/10 Poor

Esperanza

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is not a 3.9 star hotel. I booked based on the reviews and the reviews almost seem fake. Our room was not ready at 3pm check in time and they had several guests waiting for their rooms too. Once we finally got our room the room stinks! The sheets and room smell like mildew! The AC does not cool enough, the shower is disgusting dirty on the ceilings and the shower head is soo old that water does not flow properly. The TV is tiny, the only good thing in the room is the art. I was really expecting more. The location is nice and the pool and restaurant are nice but this is definitely not even a 2.5 star hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beds were comfortable. Just spend one night. Will consider another stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little crowded but great service
Stayed 1 night in Nov 2022

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022