Ratings based on 965 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Helpful staff, great location. Room isn't fancy but it has everything you need.
Comment from Hotel Management
Sep 11, 2017 by HotelAlba Palace, Hotel Management
We’re so happy to see that you enjoyed your stay with us! We hope you will come again and visit our Hotel!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Very convenient to sites .

Posted Sep 5, 2017
Convenient to termini and historic Florence. Hotel room was clean and adequate. The A/C was good even in August. Lady on front desk was very friendly and helpful. Guys on desk do not enjoy company. Breakfast was, hands down, the best I have ever had in Italy. Guissy keeps hot food, fruit, savory items, cheese, and cappucinno coming. This food would cost 1at least €15 anywhere else-if you could find it! We highly recommend the hotel
Comment from Hotel Management
Sep 6, 2017 by Hotel Alba Verena, Hotel Management
We’re so happy to see that you enjoyed your stay with us! We hope you will come again and visit our Hotel!!
5 out of 5
by mandy

Posted Aug 7, 2017 on Hotels
Great room lots of space - nice breakfast - friendly staff
Comment from Hotel Management
Aug 18, 2017
Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us! We hope to welcome you again soon!
5 out of 5
by Kathleen

Posted Jul 20, 2017 on Hotels
Hotel convenient to train and city area. Nice room and great breakfast.
Comment from Hotel Management
Jul 22, 2017
Thank you for sharing your experience. We will be very happy to see you again at Hotel Alba Palace! We hope to have you back as our welcome guest!.
5 out of 5
by Carsten

Nice stay in Florence

Posted Jul 12, 2017 on Hotels
We stayed for three nights, and were very happy with the hotel. The location is perfect: a very quiet street just around the corner of the central train station, and a short walk to all the attractions of Florence. The hotel itself is nice and clean. The breakfast was excellent. The room itself was not very big and the bathroom was quite small, but that was no problem for us. Overall, an excellent experience.
Comment from Hotel Management
Jul 16, 2017
We’re so happy to see that you enjoyed your stay with us! We hope you will come again and visit our Hotel!!
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne, australia

nice hotel close to central station

Posted Jul 9, 2017
Pros: close to central station and attractions
Location: very good location
good breakfast, friendly staff, but the lift is small.
Comment from Hotel Management
Jul 16, 2017 by HotelAlba Palace, Hotel Management
Thank you for sharing your experience. We will be very happy to see you again at Hotel Alba Palace! We hope to have you back as our welcome guest!.
5 out of 5
by Ridah

Amazing hotel, right near the train station!

Posted Jul 2, 2017 on Hotels
Great hotel, highly recommend especially for travelers coming in and leaving on the train. The train station is an easy 10 min away! The good: - Very clean - Excellent customer care, 24 hour service - Large elevator - Very nice breakfast area. Fresh juice, quality and gushing chocolate croissants - Great location for train travelers. Just 5-10 min walk to the Duomo. So for me, it was perfect. Could be better: - This hotel is 5-10 away from the center of the city and the Duomo. So make sure you don't mind walking!
Comment from Hotel Management
Jul 8, 2017
We’re so happy to see that you enjoyed your stay with us! We hope you will come again and visit our Hotel!!
4 out of 5
by MIRIAM

Pleasant hotel close to Firenze Centrale

Posted Jun 10, 2017 on Hotels
We stayed two nights in a big room close to the Station. The reception staff were helpful and friendly, the breakfast excellent and we liked the way we were close to the major sites and excellent restaurants withon a kilometer. The hotel website mentioned laundry facilities. We found four lsundromats within a 400m radius. The bathroom was small but adequate.
Comment from Hotel Management
Jul 8, 2017
Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us! We hope to welcome you again soon!
4 out of 5
by A verified traveler

Good hotel near the train station

Posted May 25, 2017 on Hotels
Great location, 5 minutes from train station and walking distance to most sites. Staff is very helpful and the breakfast very good. Our room faced the street but with the window closed and the air conditioner on it wasn't to noisey.
Comment from Hotel Management
Jul 8, 2017
Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Lovely Italian-style hotel walking distance to all

Posted May 20, 2017
Loved this hotel and it's central location. Excellent breakfast and enjoyed the extra touches like tea/coffee available in rooms and foyer
Comment from Hotel Management
Jul 16, 2017 by Hotel Alba Firenze, Hotel Management
Thank you for your contribution and for appreciating our hospitality! We really hope to see you again in Florence!!