Ratings based on 153 Verified Reviews

4.0 out of 5
62% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee

Great quality and location!

Posted Feb 8, 2018
Although a bit hard to find, Casa Howard exceeded expectations in quality for price, location, and attentiveness. Highly recommended if you’re looking to get bang for buck. If we come back, we’ll probably stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno Nevada

Great hotel

Posted Dec 25, 2017
Amazing hotel with a great staff, the only place to stay in florance
Comment from Hotel Management
Jan 19, 2018 by Adrian, Casa Howard's Staff, Hotel Management
Dearest Mike, thank you very much for your amazing review. Is truly satisfying your comment about our Guest House and staff, this is the best reward for us. we truly hope to host you again in the future, kind regards
1 out of 5
by A verified traveler

Posted Nov 24, 2017
Very good at making rooms look wonderful in pictures, look not good in reality. What a shame.
Comment from Hotel Management
Dec 18, 2017 by Adrian, Casa Howard's Staff, Hotel Management
Dearest Guest, thank you very much for your review. I'm sorry that your expectations did not meet with the reality, we'll do our best to improve in this direction. Best regards, Casa Howard's Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
I had such a fantastic stay there! The staff are very considerate and kind and the rooms are so lovely!
Comment from Hotel Management
Nov 20, 2017 by Adrian CasaHoward's Staff, Hotel Management
Dearest Guest, We truly appreciate you for taking time to share your experience by our structure! As you reported, the staff and the rooms their selves are the top feature of our structure, just like the position Your nice words cheer us up to keep on improving our services and our job, we are really glad you spent a great time! Hope to see you again by one of our structures in Florence, best regards, Casa Howards's Staff
4 out of 5
by A verified traveler

Posted Oct 21, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017 by Salvatore, Hotel Management
GentiLe Cliente, La ringraziamo per la bella recensione lasciataci. Siamo felici di sapere che il suo soggiorno presso di noi sia stato di suo gradimento. Le vostre parole ci spingono a continuare a migliorarci per poter offrire la miglior esperienza possibile. Speriamo di rivederla presto. Un caloroso saluto, CasaHoward's Staff.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Just wonderful

Posted Jul 31, 2017
Pros: Beautiful rooms and decoration.
Cons: Can't think of anything!
Location: All of Florence is in walking distance!
What a beautiful hotel! Casa Howard is in a great situation - so close to the train station and yet it seems far removed from the hassle of the crowds of travellers. Cristina is an excellent host, very well-informed and professional, yet relaxed and easy-going. I think that our room must be the most beautiful we have ever stayed in, and we are frequent travellers. Highly recommended for anyone who enjoys a hotel with a sense of individuality and wonderful design.
Comment from Hotel Management
Nov 30, 2017 by CasaHoward's Staff, Hotel Management
Dearest Penelope, thank you very much for your incredible review! As you said, our position and our staff are the top feature of the structure for sure! You amazing words cheers us up to keep on improving our job each and every day more! Hope to host you again, CasaHoward's Staff
5 out of 5
by Marienne

Lovely guest house, " not a hotel"

Posted Jul 27, 2017 on Hotels
Lovely, quaint place to stay while in Florence. Within walking distance to all the sites, cafes and shopping. Friendly staff who went out of their way to be helpful
Comment from Hotel Management
Dec 18, 2017 by Salvatore, Hotel Management
Dearest Marienne, thank you very much for your lovely review! Is truly satisfying to read a comment so positive, in demostration of our job provided. Hope to host you again, many thanks again and best regards, Casa Howard's Staff
4 out of 5
by A verified traveler

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Dec 18, 2017 by Salvatore, Hotel Management
Dearest Guest, thank you very much for sharing your experience with us. We're glad to read you enjoyed your experience by our Guest House, We invite you to consider our structure again for a future holiday and/or business trip. Best regards, Casa Howard's Staff
5 out of 5
by Samuel

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Dec 18, 2017 by Salvatore, Hotel Management
Dearest Guest, We truly appreciate you for taking time to share your experience by our structure! Your nice words cheer us up to keep on improving our services and our job, we are really glad you spent a great time! Hope to see you again by our structure. Best regards, Casa Howards's Staff
3 out of 5
by A verified traveler

For the price, it's has location.

Posted Jun 22, 2017 on Hotels
The room is clean and little bit old. When we got to the room, the lock of the door to the patio is broken. It can't lock. And they try to fix it and no luck.