Ratings based on 98 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Really interesting hotel in good location

Posted Sep 16, 2017
The hotel is in a fantastic location for both the railway station and all the attractions Florence has to offer. The interior is a treasure trove of art and quirky retro design and is an attraction in itself. Staff were extremely helpful and the breakfast was delicious. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
Nice hotel, liked the historic look of the rooms inside
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Quaint hotel

Posted May 20, 2017
Great staff, very personable and helpful. Sara was very instrumental in helping us retrieve our lost luggage from the airport. She was like a personal consierge making phone calls for museums, etc. Breakfast buffet included, quaint europeanesqe atmosphere. Excellent experience. ...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Canada to Firenze - Thank-you.

Posted Oct 20, 2016
Very nice people and very helpful. Lovely location, very clean. Awesome breakfast but the hospitality shownm to us was amazing and these people go the distance to ensure that you are happy. Thank-you ince again for making our trip to Venezia a truly memorable experience.
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Very pleasant and helpful staff, (spoke English, which was a great help to us two language-challenged travellers). Front desk printed our boarding passes and tour vouchers, called for taxis which both arrived within 5 minutes of being summoned. Lovely, warm reception and public areas, outstanding wall art, rooms named for influential women. Room was attractive and comfortable, bathroom clean, good water pressure at sink and shower, lovely linen towels. Breakfast cappuccino made to order, wide variety of pastries, hard boiled eggs and some (minimal) fresh fruit and yogurt. Only stayed two nights and two busy days which prevented us from enjoying what looked like a lovely bar and dining area.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney. australia

Posted Jul 8, 2016 on Wotif
Very friendly and welcoming staff. Air conditioner was excellent in the heat. Room was very clean and fresh. Could recommend this hotel to anyone
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
4 out of 5
by A verified traveler

Posted Oct 6, 2015 on Hotels
Cute hotel managed by the same family for years, very welcoming and helpful. Rooms need some better insulation from the sounds of the street and other rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cairns, Australia

The most helpful staff in Florence!

Posted Sep 29, 2015
Pros: Exceptionally helpful and friendly staff, lovely breakfast buffet, convenient for sightseeing walks and train station.
Cons: Nil
Signora Sara and all staff at the Albion work hard to ensure that customer is well looked after. She advised us with tourist information and it was very helpful!