Ratings based on 228 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from dublin

Posted Feb 17, 2018
Simple but nice Good for budget travellers Bed is a bit small Clean
3 out of 5
by A verified traveler from Sydney, Australia

Extremely firm bed - not comfortsble

Posted Jan 16, 2018
While Albina was friendly and helpful, and the room was clean, the bed was so hard they I woke in pain several times a night. I have never encountered such a hard bed in a B&B or hotell in the western world in 28 years of travel. It was like sleeping on the carpeted floor. The owner did swap the bed for another that was marginally softer, but still not comfortable. Good location, safe street near the station, restaurants and main attractions.
5 out of 5
by Reymundo

Posted Oct 6, 2017 on Hotels
Excellent, clean and comfortable. Very accessible to museums and restaurants. Thank you
Comment from Hotel Management
Nov 24, 2017
thank you for being our guests during your holiday in Florence.
5 out of 5
Recommended
for Families
by A verified traveler

Great stay

Posted Jul 2, 2017
Pros: It was good all around stay. Great bathroom, great and safe location.
Cons: An elevator.
Location: Everything was in waling distance.
Great all around. The location, the room, the bathroom, the staff was all great.
Comment from Hotel Management
Jul 8, 2017 by Albina, Hotel Management
Thank you so much for your stay here. I'm so happy that everything was good. See you next time.
4 out of 5
by A verified traveler

pure classical experience

Posted Jun 8, 2017 on Hotels
I thought it was a hotel but actually It is an apartment which its rooms are rented to tourists, so there were no staff there during the day and night (only in morning for breakfast). The rooms were quite clean and nice. The breakfast was small, simple and homemade. However in general I really liked it because it was a very old building, furnished in a completely classic way, so I could catch a real feeling of old Italian neighbourhoods and classical style of living.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Good value, close to railway station and river.

Posted Apr 27, 2017 on Wotif
Cons: Keys hard to use.
Great value, especially the breakfast at 2 euros / person. nice place to stay. Met our needs
Comment from Hotel Management
May 7, 2017 by albina, Hotel Management
Thank you for staying at residenza. Best wishes
5 out of 5
by barbara

Posted Apr 14, 2017 on Hotels
Just excellent!
1 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
No regular window in the room. Breakfast time is about 9am. Do not expect real breakfast. Super Dirty walls and furniture. Lots mosquitoes and bed bugs. I got bit by them a lot. Towel change every 3 days. Bed smell from A/C. The room was humid so all towels were not dry. I reused wet towels. I dropped my towels on floor first day. They just hang up dirty towels in bathroom for reusing. Owner worked until 2pm and didn't response guest's request or emergency issue. They were not friendly. I choose here because of great reviews. I regret and it was nightmare for me. There was too dark from 1st floor to 2nd floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super clean and walking distance to cemtre of city

Posted Aug 22, 2016
Pros: Very accomodating B&B. E mailed code to hotel when flight was delayed and left us the keys - very trusting. Super clean and casual - perfect
Cons: Would have been useful to know to pre book Uffizzi Gallery. Some tours fill up very fast
Location: Enough to do in Florence without booking anything but pre booking is necessary for major tourist attractions B&B only 15 minutes walk from centre
Loved Florence - a pleasure to walk the culturally rich streets - take hiking shoes - cobbles are hard on your feet. Felt safe and welcomed as a traveller. Great evening life in the centre and good food everywhere. Not a great experience for famillies with young children - great for young people and adults, art and culture lovers and romantics. I woud stay longer next time. Rome and Venice just an easy train ride away and Tuscany Coast would be easy to access if pre booked, Took a day trip to Venice - not a good idea - Venice was packed with people doing the same thing - way too busy to appreciate its obvious cultural beauty.
Comment from Hotel Management
Sep 2, 2016 by Albina, Hotel Management
Thanks for being here. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Quiet street, close to transportation

Posted Jul 16, 2016
Pros: Small, quiet hotel with very few rooms. Very nice size room and lots of space to unpack clothing
Cons: Lit entranceway at night for late arriving guests like ourselves.
Location: Close to the river and restaurants to enjoy a nice meal. Also very close to the train terminal to allow for easy access to tons of other activities
This hotel was located within walking distance of the train terminal and was on a nice quiet street, but close to lots of shops and restaurants. Although there was no view of the river it was also very close to the river to allow for a nice walk along the river.
Comment from Hotel Management
Sep 2, 2016 by Albina, Hotel Management
Thank you so much.