Ratings based on 103 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Canada

Posted May 17, 2018
Conveniently located from the historic centre. Safe, clean and cozy. We higly recomend this place.
Comment from Hotel Management
May 18, 2018 by David, Hotel Management
thanks a lot Miguel! Hope to welcome you again in Florence!
5 out of 5
by A verified traveler

Good value hotel

Posted May 16, 2018
Very convenient for opera. Good base to explore Florence from. David is very helpful and welcoming.
Comment from Hotel Management
May 17, 2018 by David, Hotel Management
I am glad you had a good stay in our place. I hope to see welcome you back in the near future. David
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely City B and B

Posted Apr 27, 2018
Close enough to walk in and see the beautiful sights. Excellent view from balcony. It was really useful to find a small fridge in the room for storing food and beer! David was really nice and incredibly helpful.
Comment from Hotel Management
Apr 29, 2018 by David, Hotel Management
thanks a lot for your review!
2 out of 5
by A verified traveler from United Kingdom

Balcony Views Disappointing

Posted Apr 13, 2018
We were expecting a balcony view - we had a balcony view but it was not like the website photos depict. Room itself although clean was old fashioned and is in dire need of updating. Host was ok but didn’t let us know important details such as where we would go in case there was a fire or if there was breakfast included (we discovered this on the last day that this was possible). Location is on busy road and it takes about 10-15 mins to get to Santa Maria Novello train station so location is ok.
Comment from Hotel Management
Apr 16, 2018 by David, Hotel Management
Hello and thanks for your review. The "breakfast rate" is available online and you could have noticed this option at the moment you made the reservation. Instead, you opted for the cheaper "non-ref room only rate" so I really thought you deliberately chose not to have breakfast here. That's why I thought it was useless to tell you again about this extra, because I thought you knew it after looking at our page on expedia, where everything is well explained. Our rooms and its furnitures are very much appreciated by our customers and we are sorry you did not like them. Our balconies offer amazing views on the Florence hills and our pictures are taken directly from there. About fire exmergency : you could see fire extinguishers near each room and you could have asked me for any doubts about procedures and our health and safety policy. Our location is in a busy street but we are located at the top floor and we have extremely new and efficient double panel windows so the noise is almost completely cancelled. We are sorry you did not complain directly to my staff for any of your issues: we could have tried to make your stay more comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful deck, close to town

Posted Jan 15, 2018
The manager was fantastic, there are views of the city and the hills from the 5th floor deck. On a busy street but very little road noise.
Comment from Hotel Management
Jan 17, 2018 by David, Hotel Management
thanks very much, I hope to have you here as my guests again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Incredibly charming!

Posted Oct 30, 2017
Absolutely lovely stay at this b&b. Staff was amazing greeting us and having our room ready for us when we got there (early check in allowed without a problem). The room was spacious, nicely decorated and had an amazing balcony and view. I loved everything about my stay here.
Comment from Hotel Management
Nov 3, 2017 by David, Hotel Management
thanks for your kind words, we hope to have you here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Clean, comfortable hotel

Posted Oct 23, 2017
Lovely hotel with spacious rooms. We had a huge balcony, although the balconies for some rooms were smaller. The beds were comfortable and there was plenty of storage. The staff were very pleasant and spoke excellent English. It was a bit of a walk to the centre, a good twenty minutes to the Duomo. There are buses though.
Comment from Hotel Management
Nov 4, 2017 by David, Hotel Management
thanks for your good review!
3 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

Walking distance to Railway Station

Posted Oct 12, 2017
1) Just Ok to stay for short trip, room are spacious with basic amenities 2) Close to railway station 3) Would suggest staff to be more friendly by keeping smile on his face, then you can feel more comfortable
Comment from Hotel Management
Nov 4, 2017 by David, Hotel Management
thanks for your overall good review
4 out of 5
Recommended
for Everyone
by A verified traveler from New Delhi

Great location great view

Posted Oct 8, 2017
David is an excellent host. Overall very nice experience
Comment from Hotel Management
Nov 4, 2017 by David, Hotel Management
I am glad you enjoyed your stay in my place.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Well located

Posted Sep 18, 2017
I got confuse to get into the hotel from the bus terminal
Comment from Hotel Management
Nov 4, 2017 by David, Hotel Management
thanks for your good score. we will try to improve the description of the directions to get to our place from the bus terminal