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AC Hotel by Marriott Santa Marta

Photo gallery for AC Hotel by Marriott Santa Marta

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Room, 2 Double Beds, Non Smoking, Balcony | View from room
Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, soundproofing, iron/ironing board
Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, soundproofing, iron/ironing board
Room, 1 King Bed, Balcony, Sea View | View from room

Overview of AC Hotel by Marriott Santa Marta

UNESCO Sustainable Travel Pledge

AC Hotel by Marriott Santa Marta

3.5 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004

Explore the area

  • Popular LocationMarina Santa Marta2 min walk
  • Popular LocationSanta Marta Beach4 min walk
  • Popular LocationTairona Gold Museum10 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)35 min drive

Room options

About this area

Santa Marta

AC Hotel by Marriott Santa Marta is located in Historic Center, a neighborhood in Santa Marta. Old San Juan de Dios Hospital Museum and San Juan Cultural Center are cultural highlights, and some of the area's activities can be experienced at Marina Santa Marta and Blue Well.

What's nearby

  • Marina Santa Marta - 2 min walk
  • Old San Juan de Dios Hospital Museum - 3 min walk
  • Santa Marta Beach - 4 min walk
  • Parque de Los Novios - 5 min walk
  • Tairona Gold Museum - 10 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 34 min drive

Restaurants

  • Rocoto - 5 min walk
  • Hemingway - 5 min walk
  • Soul food - 6 min walk
  • Ouzo - 6 min walk
  • Chillies Don de Sam - 6 min walk

About this property

AC Hotel by Marriott Santa Marta

3.5-star eco-friendly hotel in the heart of Historic Center
A poolside bar, a grocery/convenience store, and a free daily manager's reception are just a few of the amenities provided at AC Hotel by Marriott Santa Marta. The onsite Spanish cuisine restaurant, AC Kitchen, features ocean views and a poolside location. In addition to a terrace and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and smoke-free premises
  • Coffee/tea in the lobby, wedding services, and a 24-hour front desk
  • Guest reviews speak well of the bar, pool, and helpful staff
Room features
All guestrooms at AC Hotel by Marriott Santa Marta feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • LED TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Dutch, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: COP 42000 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1507 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only

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Policies

Check-in

82% of travelers were happy with check-in
Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: COP 42000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

Frequently asked questions

Does AC Hotel by Marriott Santa Marta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at AC Hotel by Marriott Santa Marta?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Santa Marta on Oct 17, 2022 start from $75.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel by Marriott Santa Marta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel by Marriott Santa Marta?

Self parking is free at this property.

What time is check-in at AC Hotel by Marriott Santa Marta?

Check-in is from 3 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at AC Hotel by Marriott Santa Marta?

Check-out is at noon.

Where is AC Hotel by Marriott Santa Marta located?

Located in Historic Center, this beach hotel is steps from Magdalena River, Marina Santa Marta, and Old San Juan de Dios Hospital Museum. Bahia de Santa Marta and Santa Marta Beach are also within 5 minutes.

Can I cancel my reservation for free at AC Hotel by Marriott Santa Marta and receive a full refund?

Yes, AC Hotel by Marriott Santa Marta offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott Santa Marta cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 112 out of 207 reviews
5 - Excellent 54%
Rating 4 - Good. 59 out of 207 reviews
4 - Good 29%
Rating 3 - Okay. 16 out of 207 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 207 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 207 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Oscar
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente, súper clean and modern style
Stayed 3 nights in Sep 2022

5/5 Excellent

Leonel
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities, the neighborhood
Stayed 2 nights in Jul 2022

5/5 Excellent

Licett
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel dosent let you drink at the pool you cant play speaker at the pool , pool close at 8 pm
Stayed 2 nights in Jul 2022

4/5 Good

Christie Anne
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

5/5 Excellent

Ronen
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel. Modern and new. Friendly staff. Breakfast was great. Only complain that the Pool was closed due to construction, but was given access to adjacent hotels pool.
Belcony view
Stayed 1 night in Jun 2022

4/5 Good

John, norwalk
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool wasn’t in service. 90 degrees there. They told us to use the pool on the next building. I didn’t see that when I was booking the Hotel
Stayed 2 nights in Jun 2022

2/5 Poor

michael
Traveled with partner
Disliked: Amenities, property conditions & facilities
The reason that i chose this property over Hilton Garden Inn was its pool and amenities around it. Last time while i was staying in Hilton I was envious of that pool in Marriot. So when i decided to go to Santa Marta, i immediately decided that I want to stay in Marriot soleley for that pool. The price was higher than Hilton and did not include the breakfast.i booked the hotel a day before my arrival. The first picture in expedia showed the pool. There were two other pictures that showed the pool as well. When we have arrived we have been told that the pool was under renovation and we can go to Hilton to use their pool. My response to the day was that if i wanted to use hiltons pool, i could of booked hilton. At the end the manager only offered to give us complimentary breakfast and not even a room upgrade. He simply said that if we don't like it, he can just cancel our reservation and we can go elsewhere. The problem was that Hilton which would of been my other choice was completely booked. So we had no choice but to stay. Once we got to the room, the room had some very weird chemical smell. Once again the manager said that it was normal. We left the window open for about 5 hours but the smell didnt go away. We called the night manager and he came up to our room and explained that they use some kind of chemicals in the ac system and that causes that smell. So for two nights we had to sleep with the window open and without the ac. Overall we had the worst experience
Stayed 2 nights in May 2022

5/5 Excellent

Roslyn
Stayed 1 night in Apr 2022

4/5 Good

Ruthline
Traveled with partner
Liked: Staff & service
Nice clean hotel. Room was to small, Sink was in bedroom,toillet did not close, every one need his privacy. douche was way to small.
Stayed 5 nights in Apr 2022

3/5 Okay

Gabino
Traveled with partner
Liked: Cleanliness, staff & service, amenities
There were some issues in the room pertaining to plumbing, shower functionality, coffee maker, non functioning bed lighting. Overall not worth it. For over 100 US dollars per night, we were expecting much more in Santa Marta. Unfortunately, the streets surrounding the building were filthy with animal feces and human garbage. I don't recommend staying here, unless you're cool with all the above.
Stayed 3 nights in Apr 2022