Ratings based on 84 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not a Great Value; Cash Required for Discount Rate

Posted Aug 28, 2017 on Hotels
CAUTION: This hotel may require you to pay in cash. Nothing was said on hotels.com about cash being required, and I had to give my credit card information to save the reservation. When I got here to pay, they would only accept cash for the amount I owed or would only accept the use of my credit card by requiring me to pay 33% more "because mine was a promotional rate." (NOTE: It's a bigger problem than you might think if you have not traveled in Colombia before. Getting cash here is expensive. ATMs in the country limit the amount you can withdraw per transaction with many allowing no more than the equivalent of $100-125 and the maximum being a bank that allows the equivalent of $250 as a withdrawal. They charge large fees for those withdrawals—typically $3-5 each! You will read online about some banks with no fees, but that seems to have changed with them all joining in on the game of charging extravagant amounts for rather small withdrawals.) Otherwise, it is a typical backpacker place, but with private rooms. Hot, humid rooms unless you pay extra for a/c, decent breakfast, hammocks, small pool. Service, other than requiring cash, was outstanding. Very friendly, helpful people. Not really a good value hotel: I stayed my first two nights at a brand new place one street over with a/c, bkft, great bed, etc., for 109,000 COP (also booked from hotels.com), and the "regular" rate for this place WITHOUT a/c and being rather old with drab rooms was 80,000 COP!
5 out of 5
Recommended
for Students
by A verified traveler from Amsterdam

Good location, quiet and safe.

Posted Jan 24, 2017
Pros: The staff - the breakfast - the pool (small but clean), the fridge next to the reception and of course the hammock.
Cons: If the wind gets really nasty, it will be impossible to keep the road clean.
Location: I went diving in Taganga with Tayrona Dive (excellent) and spent two days in Tayrona National Park. You MUST prepare your visit to Tayrona in advance.
This hotel is a very good price-comfort combination and the staff is VERY helpful and friendly. Breakfast is nice and plenty. There are cooled drinks at the reception which you can take (pay later) - they are not expensive. There is a laundry service per kg - also very reasonably priced. The hotel is perfectly located. Just fine for the local beach, very close to the best restaurants, bars and clubs and just one road (carrera 5) for local buses to anywhere. I really liked Taganga - 1.400 COP. Beware of taxi drivers on rush hours - they may not want to take you to the airport or the main bus terminal.
5 out of 5
Recommended
for Everyone
by A verified traveler from france

Perfect deal!

Posted Apr 22, 2016
Excellent staff, great price, perfect location and very Nice hotel ! Do not hesitate!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2016
Nice, pleasant hotel with great staff. Would recommend for short stays. Location great.
4 out of 5
by Nigel from Yorkshire

Popular hotel for a short stay

Posted Feb 8, 2016 on Hotels
The hotel has 'character'. It is not the most modern or on a particularly nice street but it is two blocks from the sea and three blocks from where the restaurants are. And very good value.
3 out of 5
by Steven from Stafford

A relaxing place to stay

Posted Feb 1, 2016 on Hotels
Nueva Granada hotel is in a slightly rough area of town but not dangerous. The staff were great and Jorge was very helpful and speaks good English. My room was small, had no AC, just a fan. (ask for AC its important if you want to feel comfortable). The room I had didnt have a window which mafe it feel like a cell. There was a bathroom attached which had only a cold shower. Cleaning was good and regular. Breakfast was cereal with milk or yoghurt, Juice,scrambled eggs,bread or arepas, a piece of fruit, tea or coffee. It was fresh and just enough. There is a small plunge pool in the courtyard, nice shaded areas to relax and chill out. In summary a great place to stay in Santa Marta, good staff,ok rooms but get AC...
4 out of 5
by Eduing

This traveler left a rating score only Posted Dec 16, 2015 on Hotels
4 out of 5
by Martin

This traveler left a rating score only Posted Dec 14, 2015 on Hotels
4 out of 5
by keith from london

relaxing

Posted Nov 20, 2015 on Hotels
Lovely little hotel set over ground level and around a pretty and quirky courtyard. Little pool for a dip and chairs, loungers and hammocks. Nice mix of travellers and Colombians on holiday. Never felt crowded though. Small rooms but all you could need. Double bed, private bathroom, TV and a/c (which you will pay 15,000 extra a night for) ceiling fan and safe. Lovely lady kept the rooms very clean and will also wash your clothes for a small fee (very handy if you have just done the Lost City trek)!!!! Helpful friendly reception staff who wiil look after your luggage for days if you are going on the trek. Great location minutes from Carrera 3 and all the restaurants and bars. But the hotel itself is in a very quiet calle. Relaxing and great price.....also not forgetting breakfast. PS....you will meet the resident parrot !!!!
4 out of 5
by Kimberly

very quaint

Posted Nov 11, 2015 on Hotels
Jorge at the front desk speak English well and is very nice. The hotel is nice. The pool is small but refreshing. Breakfast comes with made-to-order eggs. But the neighborhood is not nice and the "beach" is terrible.