Ratings based on 8 Verified Reviews

3.6 out of 5
75% of guests recommend
4.2 Room cleanliness
3.2 Service & staff
4.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta. Georgia

Close to the beach. And restaurants

Posted Jan 9, 2017
Nice personal whit big smile and very friendly.close to the beach and tours to Tayrona National Park... the prices ok
4 out of 5
by A verified traveler

Posted Mar 9, 2016
Nice hotel but It so clouse to prostitute zone. Bad. Very bad.
Comment from Hotel Management
Oct 18, 2016 by Hotel Santa Marta Real, Hotel Management
Thank you very much for your feedback and rating, we hope you stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good amenities but bad location

Posted Jan 3, 2016
Overall good experience. Check-in process took forever but other than that it's a good place to stay. Street is not very pleasant to walk on and if you are arriving late it feels a little sketchy. Construction next door and very smelly. I would take a cab to the door. Good breakfast on the roof, very friendly personal but no English at all. Get you google translator ready if want to ask any questions.
Comment from Hotel Management
Oct 18, 2016 by Hotel Santa Marta Real, Hotel Management
Thank you very much for your feedback and rating, we hope you stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

I like fancy

Posted Dec 30, 2014
Clean, safe, friendly and good location. Friendly staff able to accommodate reasonable requests.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
We are happy to know that you found fancy our hotel, you will be very welcome any time you need
2 out of 5
by martinez from miami

over price

Posted Jan 1, 2014
the location is horrible, the hotel is over price.
3 out of 5
Recommended
for Everyone
by Anthony from New York

Good, it has A/C

Posted Oct 23, 2013
Pros: A/C, clean room and sheets. Modern look and feel. Large bathroom.
Cons: Window blinds in the bathroom
Location: The beach and main shopping area was 2 blocks away.
Overall is was not bad. Compared to the other hotels in the area, you can get cheaper, but this hotel had A/C and it's very hot there....you will regret it...The rooms were clean and modern looking...The only con is that this hotel needs window blinds. From the bathroom I could see the window of the people staying above and to the right of us and the bothroom window of the people across. Also, I could see the roof where they served breakfast...It was uncomfortable using the bathroom because I know if I can see the window/roof, that means they can see me, and the window was very large. Do not take advice from the English speaker, she is a constant source of wrong information. We asked for late checkout, and the english speaker told us it would be 15% of the standard room rate of $100 we paid a night. We asked her twice just to make sure. When we checked out, another receptionist was there and we were charged 50% of the room rate for checking out 4 hours late. If I had known that I would have checked out on time. I was very upset....In addition, the english speaker gave us bad directions all the time....She is at the front desk most of the time...
Comment from Hotel Management
Oct 18, 2016 by Hotel Santa Marta Real, Hotel Management
Thank you very much for your feedback and rating, we hope you stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nähe am strand

Posted Jul 28, 2014
Nette Leute im hotel, sehr hilfsbereit. Paar Kleinigkeiten im zimmer, wie schmutziges Bild aber Preis Leistungsverhältnis super.
3 out of 5
Recommended
for Families
by JC from München

Gute Option in Santa Marta (Stadt).

Posted May 4, 2014
Pros: renoviert
Cons: Service
Location: "Parque de los Novios" besuchen.
Das Hotel hat eine gute Lage für Ausflüge, z.B. Tayrona, Taganga, etc... Es ist aber ein Hotel für Geschäftsreisende und nicht unbedingt für Touristen, d.h. kein Schwimmbad, etc...