Ratings based on 197 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Irotama

Posted Apr 21, 2018
Pros: It’s Setting and its comfortable flats or suites.
Cons: Food can be made more interesting in the restaurants. The buffet restaurant is good for families, my grandchildren ate the food as it was varied.
I have been to this hotel several times, the facilities are good and the setting is lovely with mature trees, birds and iguanas. In the last two ocasiones I stayed in very comfortable flats with view to the sea. Food is good in the buffet but th3 restaurants are not as good as could be, no interesting dishes and there is no wine list for instance. I recommend the hotel, I have been with my family and grandchildren.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Apr 15, 2018
Excelente services,friendly and compasivo staff, excellent food and room services
5 out of 5
Recommended
for Families
by A verified traveler from San Francisco, Ca

Family vacation

Posted Feb 24, 2018
Pros: Great location and wonderful staff
Cons: Communication between Expedia and booking procedures
Location: Lots of restaurants on a shopping plaza closed by the hotel. Closed to Rodadero Beach Playa blanca great beach area.
Great location, closed to airport. Great for family vacation; breakfast was a hit for the family of 10 because we could just meet at breakfast anytime. Transportation to and from airport was another perk to our trip. I would recommend both apartments buildings and bungalow . I enjoyed the staff so nice and friendly
Comment from Hotel Management
Mar 22, 2018 by HOTEL IROTAMA, Hotel Management
Respetados Señores Agradecemos su gentil comentario sobre la estadía en nuestro Resort. Nos llena de un gran compromiso el entender los puntos positivos de su visita para seguir fortaleciéndonos como compañía y hemos elevado a las diferentes áreas los puntos negativos para poder trabajar de manera fuerte en ellos. Esperamos contar con su visita y poder sorprenderlo gratamente.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great Location and Nice Hotel

Posted Feb 20, 2018
The resort offers variety of hotels, restaurants and pools. Overall is a great hotel with a nice location. Close to the airport. If you are looking for clear water and white sand this is not your beach. I would recommend and stay again at this place.
Comment from Hotel Management
Mar 22, 2018 by HOTEL IROTAMA, Hotel Management
Respetados Señores Agradecemos su gentil comentario sobre la estadía en nuestro Resort. Nos llena de un gran compromiso el entender los puntos positivos de su visita para seguir fortaleciéndonos como compañía y hemos elevado a las diferentes áreas los puntos negativos para poder trabajar de manera fuerte en ellos. Esperamos contar con su visita y poder sorprenderlo gratamente.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barranquilla, Colombia

Excellent hotel for a family time

Posted Jan 28, 2018
The hotel is wonderful, very nature friendly. You will find birds and squirrels very often while you walk throughout the hotel facilities. The palm trees are gorgeous and the location in general is clean and very well mantained. Don’t forget you are in the caribbean rain forest so you will find some insects and mosquitoes specially arround 6 pm when is their time to go out, so bring your insect repellent and you will be happy. We had a wonderful time and definetelly will come back again.
Comment from Hotel Management
Feb 2, 2018 by YANETH CUESTAS, Hotel Management
Agradecemos su gentil comentario sobre la estadía en nuestro Resort. Nos llena de un gran compromiso el entender los puntos positivos de su visita para seguir fortaleciéndonos como compañía y hemos elevado a las diferentes áreas los puntos negativos para poder trabajar de manera fuerte en ellos. Esperamos contar con su visita y poder sorprenderlo gratamente.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Completely surprised

Posted Jan 3, 2018
Pros: room, staff, natural settings, food options, location.
Cons: bathrooms have no ac outlet and the access road is in need of repairs.
Location: nearby mall with good food options.
great room, scenery, staff and food. reasonable prices. stayed at a bungalow, awesome experience
Comment from Hotel Management
Jan 12, 2018 by YANETH CUESTAS, Hotel Management
Agradecemos su gentil comentario sobre la estadía en nuestro Resort. Nos llena de un gran compromiso el entender los puntos positivos de su visita para seguir fortaleciéndonos como compañía y hemos elevado a las diferentes áreas los puntos negativos para poder trabajar de manera fuerte en ellos. Esperamos contar con su visita y poder sorprenderlo gratamente.
5 out of 5
by Maura

Nice stay in Santa Marta.

Posted Dec 11, 2017 on Hotels
Large full service resort with plenty of things to keep everyone of all ages occupied. The resort is clean, well run and offers a variety of occomodation types from high raise to bungalow. The property has more than one pool and a wide beach but note that while on the beach, you will be bothered by vendors hawking everything from jewelry to corn on the cob.
Comment from Hotel Management
Jan 23, 2018 by YANETH CUESTAS, Hotel Management
Respected Guest: We appreciate your kind comment about the stay at our Resort. It fills us with a great commitment to understand the positive points of your visit to continue strengthening us as a company and we have raised the negative points to the different areas in order to work hard on them. We hope to have your visit and be able to surprise you pleasantly.
4 out of 5
by Yoloxochitl

Posted Dec 4, 2017 on Hotels
Comment from Hotel Management
Jan 23, 2018 by YANETH CUESTAS, Hotel Management
Respetado Huesped: Agradecemos su gentil comentario sobre la estadía en nuestro Resort. Nos llena de un gran compromiso el entender los puntos positivos de su visita para seguir fortaleciéndonos como compañía y hemos elevado a las diferentes áreas los puntos negativos para poder trabajar de manera fuerte en ellos. Esperamos contar con su visita y poder sorprenderlo gratamente.
5 out of 5
by A verified traveler

Beautiful time!

Posted Nov 14, 2017 on Hotels
Amazing! Very beautiful resort!
4 out of 5
by Mathieu

Few days on the beach

Posted Oct 16, 2017 on Hotels
Nice resort with great food, but very touristy and far from the town.
Comment from Hotel Management
Nov 15, 2017
Respetados Señores: Agradecemos su gentil comentario sobre la estadía en nuestro Resort. Nos llena de un gran compromiso el entender los puntos positivos de su visita para seguir fortaleciéndonos como compañía y hemos elevado a las diferentes áreas los puntos negativos para poder trabajar de manera fuerte en ellos. Esperamos contar con su visita y poder sorprenderlo gratamente.