Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Campbell, United States of America

Beautiful hotel, horrible restaurant staff

Posted Oct 10, 2016
Pros: Beautiful site and location
Cons: Staff. Staff. Staff.
This is the second time at this hotel. The first time, we had the most amazing time and wanted to go back again. The "villas" are spacious and a great deal for the price. But the second time left such a bad taste in our mouths that we will not be returning. Waiting 30 minutes to get a check at the restaurants every time and being ignored just does not sit well with me. If it was just one restaurant, fine. But it happened every single time for the 4 day stay we were there. They have some real work to do with the staff.
5 out of 5
by Hernan from Barranquilla

Posted Aug 25, 2016 on Hotels
Muy bien lo disfrutamos muchísimo. Vamos a regresar a las villas
3 out of 5
by A verified traveler

desde hace 40 años conozco el hotel y me encanta

Posted Aug 23, 2016
Consejo para mejorar: la comida y relación precio comida.
5 out of 5
by Ángela María

Posted Aug 13, 2016 on Hotels
Excelente Hotel. Paisajes hermosos, buen servicio, comida deliciosa.
3 out of 5
by Ana Maria from Bogota

Posted Aug 5, 2016 on Hotels
Regular. El servicio de restaurante costoso y malo. la comida en general nuy regular. Han demejorado muchisimo.
5 out of 5
by Nestor from Bogotá

Posted Aug 2, 2016 on Hotels
Buen plan para ir en familia. Lo único el precio de las comidas es costoso.
4 out of 5
by Agustin

This traveler left a rating score only Posted Aug 2, 2016 on Hotels
3 out of 5
by Martha Natalia from Bogota

Posted Jul 27, 2016 on Hotels
Varias interrupciones del Personal La comida pocas opciones
5 out of 5
by Wilson

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
3 out of 5
by A verified traveler from Dominican Republic

Too old and very standard 3 stars should.be

Posted Jul 16, 2016
I stay.3 nights, my room very big 3 beds but like simple bungalow, breakfast ok, securty good, they charge an aditional tax around.25 usd.dollars, and their exchange dollar rate its too.low 2,500 by dollar and outside 2900