Mercure Santa Marta Emile

Photo gallery for Mercure Santa Marta Emile

Featured Image
Beach nearby
Beach nearby
Beach nearby
Outdoor pool

Overview of Mercure Santa Marta Emile

UNESCO Sustainable Property

Mercure Santa Marta Emile

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0

Explore the area

  • AirportSanta Marta (SMR-Simon Bolivar)11 min drive
  • Popular LocationQuinta de San Pedro Alejandrino26 min drive
  • Popular LocationSanta Marta Beach31 min drive
  • Popular LocationTayrona National Natural Park55 min drive

Choose dates to view prices

About this area

Santa Marta

Located in Santa Marta, Mercure Santa Marta Emile is in the suburbs and near the beach. Shoppers can check out Zazue, while everyone can enjoy the natural beauty of Rodadero Beach and Blanca Beach. Mundo Marino Aquarium and Rodadero Sea Aquarium and Museum are also worth visiting.

What's nearby

  • Bello Horizonte Beach - 5 min walk
  • Zazue - 14 min walk
  • Quinta de San Pedro Alejandrino - 26 min drive
  • Santa Marta Beach - 31 min drive
  • Tayrona National Natural Park - 55 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive

Restaurants

  • Emile Restaurant — 1 min walk
  • Crepes & Waffles — 8 min walk
  • Pizza Vomito — 7 min drive
  • Casa del ritmo veggie — 7 min drive
  • Mundo Marino — 8 min drive

About this property

Mercure Santa Marta Emile

3.5-star eco-friendly hotel near Zazue
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a swim-up bar, and spa services. All 140 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: COP 36000 for adults and COP 26000 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (4306 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 40000 per pet, per night
Dogs welcome
1 per room (up to 33 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 36000 for adults and COP 26000 for children (approximately)
  • Pet fee: COP 40000 per pet, per night
  • Facilities fee: COP 7500 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 169 out of 287 reviews
5 - Excellent 59%
Rating 4 - Good. 91 out of 287 reviews
4 - Good 32%
Rating 3 - Okay. 19 out of 287 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 287 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 287 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location near to the shopping center and the beach, The bathroom design is the only thing we don’t like because has no privacy at all to the rest of the room
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todas las medidas de bioseguridad en el hotel, el personal muy amable y cordial, nos encanto!!! ... estuvimos realmente felices .
Stayed 5 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo, limpio, comodo, muy rico el restaurante.
Stayed 8 nights in May 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three days, the staff was not friendly, Room and bathroom very small, and not very clean.
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2021