Ratings based on 72 Verified Reviews

3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
Great place, beautifully designed, staff very helpful. Loved the pool and ambiance.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to town and beach

Posted Nov 17, 2016
Pros: Great pool. Because it was off season, we got a free upgrade to a private bungalow. Recommended.
Very good, but up for sale. Might be different in the future.
3 out of 5
by A verified traveler

Clean and good breakfast

Posted Nov 13, 2016 on Hotels
The room was very clean, nicely decorated and the included breakfast was good. The room was small and the shower leaked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Qc

Amazing hotel

Posted Jul 24, 2016
Staff is incredible always happy and helpful, hotel is so cute and cozy if you're going to stay in this area I definitely recommend this hotel
Comment from Hotel Management
Aug 19, 2016 by Graciela, Hotel Management
Thank you For your comment ! , All the staff hope to see you again in the future . Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for what we needed

Posted Jul 20, 2016
This was our first trip to Costa Rica, and our plan was to see as much of the area as possible! This hotel was perfect for that. The room was simple and had no TV, which we actually enjoyed not having. I'm petty certain our bed was two twin beds pushed together, because you could feel the seam, but it didn't hinder our sleep, we just laughed about it. The bathroom was clean and simple. The continental breakfast was also simple, but delicious. We ate it most days to save money. Each day we woke up, ate, and then left for the day only coming back to change to go back out for dinner. We did lounge by the pool a few times for an hour or so, just to recharge. The pool was small, but perfect for us to lounge beside. The ocean is a short walk away so the pool wasn't a big draw for us in the first place when booking. The staff were great, they greeted us each time we came and went, asking how our day was going. It was the perfect little oasis during our very busy time in Costa Rica :)
Comment from Hotel Management
Aug 19, 2016 by Graciela, Hotel Management
Thank you for this nice description about The Place and our staff .
3 out of 5
by Ruben

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Graciela, Hotel Management
Gracias por su calificacion , cualquier sugerencia estamos para mejorar saludos cordiales
5 out of 5
by ZOE from Vancouver, BC

Gorgeous Hotel with AMAZING staff

Posted Mar 14, 2016 on Hotels
We had a great time at this hotel. The staff were ALL so friendly and welcoming. The pool is beautiful and the grounds are very well taken care of. And this hotel is in the best location.
Comment from Hotel Management
May 21, 2016
Dear Zoe , Thank you for the nice comment about our Staff and our Place , we appreciated it and hope to see you again soon in Mal pais . Best Regards
5 out of 5
by Sarah

Posted Dec 12, 2015 on Hotels
The bungalow ruled. Totally worth the extra $20
Comment from Hotel Management
Jul 23, 2016 by Graciela, Hotel Management
Dear Sarah Thank you for your nice comment about our bungalows ,indeed they are bigger and more private than the standar room, Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Big White BC Canada

Fantastic people, wonderful location

Posted Dec 8, 2015
Pros: The people! They were so warm and welcoming and everyone went out of their way to make sure our holiday was as enjoyable as possible.
Cons: Not much really - in fact I would encourage them not to pave the road as I think this is what help makes the area a hidden little haven.
Location: The location was great as everything was in walking distance, including beaches, shops, groceries, restaurants and rental.
From the moment we arrived at The Place everybody was so welcoming and helpful and this just kept getting better and better throughout our whole holiday. They answered all our questions and made sure that they helped us relax by getting the instructors and quad bikes etc to come to the hotel to make our lives easier. Mal Pais is an amazing place, full of variety and a true escape. We loved the surfing and the lessons. Renting the quad bikes was an ideal way to explore everything else that the area had to offer after our daily surf sessions ;) Will be coming back for sure!
Comment from Hotel Management
May 18, 2016 by Graciela, Hotel Management
Thanks to you for this nice comment , we are glad that you enjoy your stay wit us and we will keep working to improve every day to make our customers stay pleasant . Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from CR

Beautiful place!

Posted Sep 1, 2015
The hotel isn't as pretty as in the pictures but its ok. Standard room had no tv. Internet was ok and breakfast was fruits, coffee and toast although it was a delicious bread. The staff is super nice, always willing to help. I had a great stay, my son liked it. I see my self going back there.
Comment from Hotel Management
May 18, 2016 by Graciela, Hotel Management
Dear Claudia Thanks for your comments , we will work on it , and we are glad you and your son enjoy your stay with us .