Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Montreal, Qc

Amazing hotel

Posted Jul 24, 2016
Staff is incredible always happy and helpful, hotel is so cute and cozy if you're going to stay in this area I definitely recommend this hotel
Comment from Hotel Management
Aug 19, 2016 by Graciela, Hotel Management
Thank you For your comment ! , All the staff hope to see you again in the future . Best Regards.
4 out of 5
by A verified traveler

Perfect for what we needed

Posted Jul 20, 2016
This was our first trip to Costa Rica, and our plan was to see as much of the area as possible! This hotel was perfect for that. The room was simple and had no TV, which we actually enjoyed not having. I'm petty certain our bed was two twin beds pushed together, because you could feel the seam, but it didn't hinder our sleep, we just laughed about it. The bathroom was clean and simple. The continental breakfast was also simple, but delicious. We ate it most days to save money. Each day we woke up, ate, and then left for the day only coming back to change to go back out for dinner. We did lounge by the pool a few times for an hour or so, just to recharge. The pool was small, but perfect for us to lounge beside. The ocean is a short walk away so the pool wasn't a big draw for us in the first place when booking. The staff were great, they greeted us each time we came and went, asking how our day was going. It was the perfect little oasis during our very busy time in Costa Rica :)
Comment from Hotel Management
Aug 19, 2016 by Graciela, Hotel Management
Thank you for this nice description about The Place and our staff .
3 out of 5
by Ruben

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Graciela, Hotel Management
Gracias por su calificacion , cualquier sugerencia estamos para mejorar saludos cordiales
2 out of 5
by A verified traveler

Impolite staff and poor breakfast

Posted Mar 25, 2016 on Hotels
We paid for breakfast, and upon arrival it was confirmed that we would be served "continental breakfast". This consisted of one hot drink, dry bread and one glass of juice. Any other orders (eggs, yoghurt, etc.) was charged extra. We said to the staff that this didn't quite meet our expectations to "inluded continental breakfast", but their response was impolite, with rolling of eyes and no understanding. Unpleasant experience.
Comment from Hotel Management
Jul 2, 2016 by Graciela, Hotel Management
Dear Customer We are sorry that you have this unpleasant experience .Breakfast is include in the room rate , you don't paid extra for this , our continental breakfast include coffe or tea , orange juice or fruts and toast , we also have a full menu in case you would like to order something extra .
5 out of 5
by daniel enrique from Argentina

Excelente propuesta, con trato cordial y agradable

Posted Mar 23, 2016 on Hotels
Excelente propuesta, con trato cordial y destacada estetica
Comment from Hotel Management
Jun 4, 2016 by Graciela, Hotel Management
Muchas Gracias por su comentario Esperamos tenerlos de vuelta con nosotros Saludos cordiales
5 out of 5
by ZOE from Vancouver, BC

Gorgeous Hotel with AMAZING staff

Posted Mar 14, 2016 on Hotels
We had a great time at this hotel. The staff were ALL so friendly and welcoming. The pool is beautiful and the grounds are very well taken care of. And this hotel is in the best location.
Comment from Hotel Management
May 21, 2016
Dear Zoe , Thank you for the nice comment about our Staff and our Place , we appreciated it and hope to see you again soon in Mal pais . Best Regards
4 out of 5
by Jonas

This traveler left a rating score only Posted Feb 29, 2016 on Hotels
5 out of 5
by Anabella Marilyn from Buenos Aires, Argentina

Muy recomendable

Posted Feb 22, 2016 on Hotels
Hermoso hotel, el bar para desayunar es precioso, la pileta es increíble y la gente muy amable. Cerca de la playa y a unas cuadras del centro. Espectacular para relajarse y descansar de la ciudad.
Comment from Hotel Management
Jul 23, 2016 by Graciela, Hotel Management
Muchas Gracias por su comentario . Esperamos tenerlos de vuelta con nosotros para sus proximas vacaciones saludos cordiales
3 out of 5
by Per

This traveler left a rating score only Posted Feb 14, 2016 on Hotels
4 out of 5
by Adrian from San Jose, Costa Rica

The Place, muy buena elección !

Posted Jan 3, 2016 on Hotels
La comida es muy buena, especialmente los desayunos. En trato del personal es super amable. El WiFi funcionó perfecto. La distancia a la playa es corta, caminando son 200 mts. En la habitacion estandar no hay donde secar ropa. Los paños que brinda el hotel no se pueden llevar a la playa, solo a la piscina. En todo el hotel no hay TV. El bar del hotel cierra a las 10pm.
Comment from Hotel Management
Jul 23, 2016 by Graciela, Hotel Management
Muchas Gracias por su comentario . Fue un gusto para nosotros atenderlo a usted y su familia . Seguiremos trabajando para mejorar y esperamos tenerlos de vuelta con nosotros en sus proximas vacaciones saludos cordiales