Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from uk

Nice hotel but not worth 5stars

Posted Sep 19, 2016
Pros: Furnishings
Cons: Restaurant choice of food
Location: Lovely location in good weather. Night near by and long walk into town or beach
Arrived in rain with no under cover unloading area. No help from staff. Our room was next to lift which was very noisy and was being used all night long. Would have liked to use indoor pool but it was in a separate building and it was raining hard
2 out of 5
by A verified traveler from Madrid

No cumple un 5* GL

Posted Sep 6, 2016
Pros: Positivo: la atención en restauración y del personal. También la ubicación. Pero hay muchos hoteles en Santander con buenísima ubicación.
Cons: Todo lo relacionado con la habitación.
Location: Tienes una oficina de turismo muy cerca en la que te ofrecen todo tipo de información. En recepción también te ayudan en todo lo que necesites.
La habitación no tenia nada que ver con las fotos, ni desde luego con lo que es un 5 estrellas GL. Como dije en recepción, de 2 enchufes sólo funcionaba 1, el inodoro era imposible, habitación pequeña, la puerta no cerraba. En resumen!!! Decepcionante y no justifica las estrellas y el precio.
5 out of 5
by Jeffrey from Miami

Great hotel to stay and enjoy.

Posted Jun 27, 2016 on Hotels
Beautiful hotel that we really enjoyed staying in. Loved the architectural style and decor inside, even though there are some things that are looking old and need replacement. The service is excellent.
3 out of 5
by A verified traveler

Posted Jun 25, 2016 on Hotels
pas cher mais trop vieux faut faire des travaux pour moderniser le confort
4 out of 5
by A verified traveler from Lytham St Annes

Hotel REal , Santander

Posted Jun 25, 2016
Pros: Great bedrooms, upgraded to overlook the bay,. Excellent place to stay with pets.
Cons: Wifi access very slow Room service menu is a bit limited Overall the hotel is beginning to look a bit jaded
Location: Location is wonderful overlooking the bay, short stroll to the 'promenade' where there is a good selection of bars, cafes and restaurants.
Stayed overnight in Hotel Real on 19th June following a long drive from the Algarve to Santander. Alway pleasing to see this hotel on the horizon after such a long drive, the hotel is ideally situated overlooking the bay, a terrific landmark!
4 out of 5
by A verified traveler

Amazing location and view from the hotel.

Posted Jun 22, 2016
Issues with the Internet - it practically did not work from the rooms. Works only in a selected spot in the lobby.
5 out of 5
by Bernard from South woodham ferrers Essex

Posted Jun 5, 2016 on Hotels
Highly recommend, great stop over.
5 out of 5
by A verified traveler

Best in Santander!!!

Posted Jun 2, 2016
Pros: Terrace and people
Location: Best location/views ever
Grand hotel where you'll feel like an aristocrat last century, amazing location, comfortable rooms and great food but the best is the most incredible staff that will make you feel like a king and are so kind, professional, welcome and sweet. Many, thanks to everyone for such a memorable stay!
5 out of 5
by Jorge Juan from SALAMANCA


Posted May 16, 2016 on Hotels
5 out of 5
by jesus

Posted May 10, 2016 on Hotels
atencion y amabilidad sobresaliente