Seasonal outdoor pool, sun loungers

Reviews of Gran Hotel Balneario De Puente Viesgo

4 out of 5
Gran Hotel Balneario De Puente Viesgo
C/ Manuel Pérez Mazo, s/n, Puente Viesgo, Cantabria

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 86 reviews" "
Rating 8 - Good. 27 out of 86 reviews" "
Rating 6 - Okay. 8 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel! Comfy beds, clean rooms, nice service and we enjoyed the restaurant. The town is very charming.
Stayed 1 night in Aug 2023

10/10 Excellent

Telma

Traveled with group
Liked: Amenities
Great location, amazing and kind staff and delicious food. I’m looking forward to coming back next year!
Stayed 4 nights in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Laurie

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I would strongly suggest that if you are British you book elsewhere. We did a two day stop off before the ferry from Santander to Plymouth after driving all through Spain. This is the only place throughout our travels that we felt we were unwelcome by both staff and customers. If we could have got an earlier ferry to cut the trip short we would have done. Beautiful hotel, but they are catering for Spanish on holiday and are only tolerating customers from other areas it seems.
Stayed 2 nights in Jul 2022

8/10 Good

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a very pretty valley. Staff were OK. Lovely grounds but bit too cool to use outside pool.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay in a good location
We enjoyed our stay. The room was extremely clean and comfortable. The staff helpful and accommodating. My only complaint is that our room wasn’t ready when we arrived (right at the check-in time). The breakfast was very good but a bit pricey. We came to Puente Viesgo so we could visit the Cueva de El Castillo and the hotel is within walking distance.
Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Balneario looks almost new. They go to great lengths to ensure cleanliness. It is minutes away from the great Paleolithic Art caves. There areńt that many great cafes for food, but acceptable. The beds are very comfortable, breakfast buffet is handled such that safety is paramount and has a few items missing from others. There are not many options in the area so and is a great option. Staff very helpful. Concierge is great!
Stayed 3 nights in Jul 2021
Response from Iñaki Bedia - Sales, marketing and RRPP Dptm on Jul 27, 2021
Dear Robert. Thanks a lot for your rate and comments about your stay in our hotel. Of course we're glad to see you in the future and take care of your wellnes. See you soon and best regards. Iñaki Bedia - Sales, marketing and RRPP Dpt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was extraordinary. The town was beautiful. If going to the caves, drive ,the walk is too steep.
Stayed 1 night in Oct 2019

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santander stopover
Nice location for a stopover the hotel is nice but a bit lacking in atmosphere.

8/10 Good

Garth, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with modern rooms, central in town
We had a very large room with twin double beds, which were comfortable. Two opening windows and very modern ensuite. All really good. Had a comfortable stay.

6/10 Okay

Paul, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Would be great in summer
Hotel bar not open, boring out of season

4/10 Poor

Maria, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
We were hoping for something more special.
After several days touring the north of Spain and having a great experience in several 'posadas' and hotels we thought we would treat ourselves at the Balneario but we were not impressed with the room, a bit crammed and the bed was not that comfortable wither and no bath ! the deco was dated, the pool outside unheated the food average but overpriced the staff nice and friendly and the Spa area as good as any others we have been to but again overpriced. There was a noisy road and we could hear the staff in the morning carrying plates and making a lot of noise, it was not a quiet 'balneario' we will not go back again.

10/10 Excellent

VAS, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa hotel
Excellent spa and outdoor swimming pool. Good restaurant for dinner but the breakfast was fairly average.

8/10 Good

YW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Small village with nice facility. Cave paintings!!
We stayed at this hotel because we toured the cave paintings on the nearby mountain (Castillo). Caves were excellent and one of the few places you can actually enter the caves (most now only allow entry to a model of the cave or digital virtual tour). Not especially friendly to English speakers - we had non-fluent Spanish speakers, but didn't help much. Location is rather remote with poorly marked maps and roads under construction (travelled by car). We're good with directions and maps and spent a fair amount of time lost. We had GPS but was limited. Phone directions with staff not very useful. If were to do again, would try to arrive early for cave tour (we arrived late afternoon) then leave the area to stay closer to Bilboa. If you wish to hike the lovely walking trails and use the (expensive) spa facilities, obviously would stay at the hotel. Just know that it's a very small town with limited restaurants & services.

6/10 Okay

M WILLIS

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience - wish we had more time there
This truly is a resort, not just a hotel. The property is beautiful but be aware it may be a bit tricky to find (especially in the middle of the night). The service was great and there are many available amenities - be aware - the large swimming pools are not simply swimming pools and their use carries a cost (exception being the ground-level pool. This place must have a rich history also but we only had one night and the subsequent morning to explore and enjoy it.

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos 4 días, sus instalaciones son un poco antiguas en algunos aspectos pero elegantes, no están todos los detalles pero cumple con la expectativa, buen desayuno buffet y la cena menú no estuvo tan mal, la atención es buena a pesar de algunos problemas con sus sistemas informáticos, nos alojamos inmediatamente, el balneario está muy bien, los precios no tanto, pero pagas por lo que recibes, buen trato y relax, un poco hospital la zona de masajes pero en fin nadie es perfecto, volveríamos.
Stayed 3 nights in Feb 2024

10/10 Excellent

LUIS MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gloria

Liked: Staff & service, amenities, property conditions & facilities
El alojamiento 10
Stayed 3 nights in Aug 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service
LUGAR PARA DESCANSO TOTAL
En general bien, nuestra habitación Suite 5, antigua en mobiliario y baño, a pesar de ser la zona noble que le llaman. Los colchones muy duros, pedimos un topper para poder descansar y lo pusieron sólo en una de las camas, nos dijeron que no había más disponibilidad. Al estar las camas unidas, esto hizo que una cama quedara más alta que la otra. Por lo demás las zonas comunes muy bonitas y agradables. El Balneario una gozada y el equipo fantástico, un lugar para recargar pilas sin duda. Inconveniente en el desayuno, cuesta 15e. persona en el hotel, cafetería del hotel y bares de la zona hasta las 11 no dan desayunos, hemos tenido que ir a un pueblo cercano.
Stayed 4 nights in Aug 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso estupendo
Lugar inmejorable, bonita naturaleza e instalaciones agradables. El spa lo mejor
Stayed 2 nights in Aug 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top
Stayed 1 night in Jul 2023

10/10 Excellent

María Begoña

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 3 nights in Jun 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy profesional y atento
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

PATRICIA

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precioso hotel, lastima que no incluye el desayuno.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stephane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Aug 2022

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

BENITO

Stayed 1 night in Jun 2022

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

María del Prado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio perfecto para relajarte y cargar pilas. Me encantó.
Stayed 2 nights in Jan 2022

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurz aber gut 😊
Wir waren nur auf der Durchreise und konnten so gar nicht alle Einrichtungen des Hotels nutzen. Aber wir haben gut geschlafen und gegessen und hervorragend gefrühstückt!
Stayed 1 night in Dec 2021

8/10 Good

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

María Jesús

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

JOSÉ MARÍA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recomendable para pasar unos días
Nos pusieron en un suite, al estar completos. Agradable hotel para pasar unos días. Personal muy agradable y atento.
Stayed 1 night in Oct 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Todo muy bien. El servicio impecable, gente muy profesional y muy amable. La cocina muy buena, variada y muy bien cocinada. Limpieza, instalaciones...todo perfecto.
Stayed 3 nights in Oct 2021

10/10 Excellent

LIDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Muy bien situado
Stayed 4 nights in Aug 2021

6/10 Okay

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but too expensive.
Comfortable, nice hotel, breakfast is great, but a bit expensive, expecially for the SPA, 32€ for 2:00, very expensive considering the price of the room. We had better hotels for less money...
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entorno precioso. Atención personal y limpieza muy bien. El desayuno bien, aunque se echa en falta algo caliente.
Stayed 1 night in Aug 2021

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar para repetir
El personal de recepción es inmejorable muy amables y atentos. Siempre dispuestos a ayudarte. Yo he estado 2 veces este verano y las dos muy bien, incluso en esta última nos dieron una suite. Habitaciones muy limpias al igual que las instalaciones. El templo del agua también nos gusto mucho. Y el lugar muy bonito.
Vistas desde la terraza de la habitación
Stayed 4 nights in Jul 2021
Response from Iñaki Bedia Abio -Dpto comercial, marketing y Rrpp on Jul 27, 2021
Estimada Paloma. En primer lugar agradecerle todos los comentarios tan agradables sobre su estancia los cuales nos llenan de orgullo y en segundo lugar por concedernos la máxima valoración. Sus palabras son nuestra mayor recompensa. Gracias de nuevo y esperamos recibirles en una nueva ocasión, la tercera o las que sean. hasta entonces reciban un cordial saludo. Iñaki Bedia Abio - Dpto comercial, marketing y RR.PP