Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cerca de la playa, muy bien situado

Posted Jul 6, 2015
Cons: El funcionamiento de los ascensores!!! Las esperas son horrorosas.
En general muy agradable, pero se nota la antigüedad en la decoración
5 out of 5
Recommended
for Everyone
by A verified traveler from Bath UK

An excellent stop over.

Posted Jul 4, 2015
Pros: Friendly staff, parking, comfortable and clean room. Easy to find from ferry port.
Cons: Arrival parking area is small and was used by minibuses parked up.
Location: 5 minutes from beaches and Casino. Fantastic promenade walk that goes for miles.Regular buses into older part of Santander.
We arrived off of the ferry some two hours before check-in, but were keen to get the car parked up. Reception staff were very friendly and had a room available for us. That allowed us to spend a pleasant afternoon and evening walking around Santander. We decided to eat in the hotel restaurant which gave a reasonable priced three course menu of the day with several choices. Service was good as was the food. Breakfast was offered at €10 with a wide range of choices and it saved us time as we were departing southwards that morning. Although we had not booked this hotel for our last night before catching the ferry back to UK, we decided to do so and were offered a good rate. The hotel is 5 minutes from the beach with a number of small cafes/restaurants near by. There is plenty of on road parking spots around but all seemed to be full 24/24, so would strongly recommend pre booking the hotel's car park.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burgos

Hotel muy cercano a la playa.

Posted Jun 15, 2015
Pros: Su situación, tranquilidad y limpieza de las habitaciones.
Cons: No he parado mucho en él mismo, por lo que mi opinión no sería objetiva.
Location: La ubicación es genial, buenos servicios en los alrededores y servicio de autobuses para desplazarse al centro.
El hotel está muy bien situado, muy cerca del Casino y pocos pasos de la Playa del Sardinero, agradable y tranquilo.
3 out of 5
Recommended
for Everyone
by A verified traveler from Castilla y León

La ubicación es lo mejor que tiene el hote

Posted Jun 2, 2015
Pros: ubicación
Cons: limpieza, olores, y ruidos
Cómo digo la ubicación excelente, el olor al ambientador que ponen para tapar otros olores, repugnante, me daban ganas de vomitar, y la habitación olía a tabaco rancio. Las paredes son de papel, porque se oia absolutamente hasta respirar a los de la habitación de al lado, y no porque los hombres fueran ruidosos, sino porque parecia que estabamos todos en la misma habitación
2 out of 5
by A verified traveler from Asheville, NC

4 star my tail

Posted May 31, 2015
We have been traveling the world for the last 5 months. I've stayed in 83 different places in that time. That's LOTS of hotels recently and that doesn't included other trips in my lifetime. I've felt this level of unwelcome very few times. We stayed here for 2 nights while visiting local friends. The hotel facility itself is well maintained and clean but far from a 4 star, maybe a 3. The food services are good as well as the breakfast being diverse. The guy at the door to breakfast was amenable. The desk staff on the other hand... Well, let's just be kind and say that they are less than hospitable. Granted Santander is a tourist destination for the well to do Spaniards, I get it. That being said, guests of other nationalities shouldn't be made to feel as if they were an inconvenience. I'm sorry I don't speak the language, I truly wish I did, I'm working in it. Unfortunately, this particular hotel didn't make me want to stay and improve my language skills. I'd give this place a 2 star overall. If you are familiar w Holiday Inns, it's comparable. They do seem to have nice meeting facilities. Basically, the room was clean, housekeeping staff was friendly. Food was easily accessible and good. If they could improve the vibe for non Spaniards, it would go a long way.
2 out of 5
by A verified traveler

Posted May 25, 2015
Pros: No
Cons: Si
Al llegar encontré ropa interior tendida en mi habitación, las camas muy pequeñas y para colmo, mi segunda reserva q empezaba el fin de semana me obligaron a cambiar de habitación porque limpiaban esa planta... Un desastre. Además, a una compañera se le estropeó la puerta con todas sus cosas dentro y no le abrieron hasta la mañana siguiente
5 out of 5
Recommended
for Couples
by Alain from 13

Bonne impression générale

Posted May 8, 2015 on Hotels
A notre arrivée bon accueil dans ce bel hôtel, prise en charge des bagages. La chambre confortable donnant sue le jardin.La salle de bain correcte, mais l'ensemble présente quelques petites imperfections dues surement au manque de correction de certains clients! Nous avons dîner au restaurant de l'hôtel: très bon repas, service impeccable.
1 out of 5
Recommended
for Couples
by A verified traveler

Que de bruits !! Boules Quies conseillées!

Posted Apr 21, 2015 on Hotels
Hotel très bruyant dû à un manque d'insonorisation des chambres. On entendait les personnes parler dans la chambre en face (des personnes faisaient la fête dans leur chambre). Réveil sous les aboiements d'un chien sans discontinuer, bien 3h durant : Réponse de la réception "on sait, c'est tous les jours!" A l'arrivée, on nous annonce 20€ le parking pour la nuit puis on voit 12€ dans une note dans le parking (bilan 12€ euros en partant en leur mentionnant que 20€ n'était pas indiqué). De même le réceptionniste n'a pas pris la peine de regarder notre réservation : les petits déjeuners ne sont pas compris alors que payés sur hotel.com (obligé de leur demander de vérifier).
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice place

Posted Apr 12, 2015
Very nice place to stay at. Very relaxed atmospher, friendly staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

A nice however slightly dated hotel.

Posted Apr 8, 2015
Location - ok: a bit far from the city and what it can offer in terms of bars cafes and restaurants plus shops! The buses run regularly. No swimming pool and no gym facilities in the hotel therefore the hotel subscription needs an update as we were misled at this respect.