Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from London, UK

A most enjoyable holiday

Posted Sep 13, 2016
Pros: Its location. All the staff. The cleanliness of our room and its housekeeping. The breakfast. The view from the room over the sea and marina.
Cons: The room service menu dinner. The food was not hotel standard. The lunch sandwiches were better. Free water in rooms every day.
Location: Beaches, beautiful walks along the coast. The shops in the centre. More than enough restaurants to choose from. Good local transport. Cycle hire.
From start to finish we had a thoroughly enjoyable holiday. The trip from the airport was a 15 minute ride, and there is an airport bus that goes into the centre of the city from where you can get on one of the local busses if you need to go further than a short walk with your cases. The hotel was in our ideal location - in between beaches and the shops, and walkable to both. The outlook from our room was over the marina with all the yachts and boats, and the tent like stalls on the front. We got a bus card from reception which we could then charge up with Euros and use on the very easy to use and good bus network when we had had enough of walking. There are more than enough restaurants within easy reach, and enough variety to cater for most tastes if you are not into Spanish food, though of course it is mostly Spanish. We found a few nice places for a light and late lunch having had a late breakfast. For us the big adjustment was the late opening times of most of the restaurants - between 20:00-21:00 hrs - but we adjusted and occasionally found one that opened earlier. The Spanish people were vey friendly and always tried to compensate for the lack of our Spanish vocabulary! Our overall experience was a very positive one, and we wouldn't hesitate to recommend such a trip.
5 out of 5
by A verified traveler

EXCEEDS STAFF EXCEED THEIR CALL OF DUTY

Posted Aug 29, 2016
Pros: The staff were lovely, the views from the bedroom were wonderful and lying on our bed we were able to watch the boats. Great bathroom goodies.
Cons: Nothing, you can't make a room bigger, maybe a kettle in room, but in so saying you could get a pot of hot water and milk any time of the day.
Location: perfect for restaurants, bus stop to beautiful beaches right outside the hotel. buses to town and bus station outside hotel.
Our holiday was made unique not only by the service I received from my first phone call to voice my worries as I had never been to Santander before. The overwhelming professionalism and innate kindness of all staff members make this hotel worth every penny. I don't ever answer these surveys but I owe it to the staff and hope this hotel group appreciate the fact that it is their staff that make this such a unique hotel. Special mention to Julian who shared with us all the special places that we should visit and eat magnificent Spanish local seafood food. Borgha who was always cheerful and ready with a beautiful set tray for us to have our tea.The front desk were incredible. I shouldn't promote this because its one of those places you find and want to keep special!
4 out of 5
by A verified traveler from México

Buen lugar para quedarse.

Posted Aug 21, 2016
Pros: La ubicación.
Cons: Mayor cantidad de ofertas con respecto al parking, limitados espacios para clientes y sin convenios con los lugares cercanos.
Location: Cerca de la península de Magdalena
Me pareció elevado el precio (el mismo hotel en Madrid tuvo un costo de 100€ menos). Excluyendo eso, la atención del personal, ubicación e instalaciones muy buenos.
4 out of 5
by A verified traveler from UK

Nice hotel close to sailing activities

Posted Jul 29, 2016
Pros: location and beautiful views
Cons: more information about interesting trips for tourists and local facilties
Location: some beaches close by and we were part of feva sailing so spent some time every day at the sailing school
Lovely view from hotel and very comfortable beds. Close to some restaurants and bars. Bar staff very friendly. Would have been nice to have more information about trips from that area and local facilities. We felt the menu was very limited and food tasted bland.
2 out of 5
by A verified traveler from melbourne

Not as advertised

Posted Jun 27, 2016
Pros: Location
Cons: More accurate advertising, bigger rooms
Location: Close to shops etc and harbor
The photos online show lovely views over the harbor and coast with a nicely set table on a sun filled terrace. In the elevators there is an invitation to enjoy the summer terrace. The only way to actually access these facilities if to book the private suite on the top floor. All other rooms are only just large enough to hold a double bed. there is nowhere to open a suit case and you would have great difficulty with 2 cases. Overall the room is extremely small and in no way worth the money paid. We had much better accommodation for less money everywhere else in Spain.
4 out of 5
by A verified traveler

Posted May 16, 2016
Muy bien ubicado. Tiene muy buena vista y elevador para las maletas.
4 out of 5
by A verified traveler from Eastbourne

Great Location

Posted Sep 17, 2015
Pros: Its Location.
We stayed here two years ago and had a room at the rear of the hotel. For the last 3 days of our touring around northern we decided to stay here again but this time in a room overlooking the harbour. Well worth paying the extra for the view across the bay. This a popular small hotel so during summer months it's advisable to book in advance. The hotel is 5 mins walk to the old town bar area with a couple of popular bars/restaurants within metres away.
5 out of 5
by A verified traveler

supert hotell

Posted Sep 8, 2015
Pros: Service, nærhet til marinaen, rent rom og flott frokost.
Cons: Ikke noe spesielt
Location: Seilklubben og restauranter
Flott hotell nær marinaen og seilklubben, da vi deltok i europamesterskapet i snipeseiling. Rent rom, flott service og topp frokost og sentralt.
5 out of 5
by A verified traveler from London

Centrally located

Posted Aug 23, 2015
Pros: Pleasant reception staff and in good position
Enjoyed good restaurants close by and pleasant promenade for strolling
5 out of 5
by A verified traveler from Washington, DC

very nice hotel in a good location

Posted Jun 7, 2015
Pros: very nice; comfortable bed
very nice hotel, most comfortable bed i slept on in my 2 weeks in spain. good location between city center and beach - not exactly on either but a good spot if you want to do both.