Great hotel, but no balcony room!!
Posted May 25, 2015
I paid extra to book the 'Panoramic Room, Sea View' with Expedia, and the photos show it as having a balcony. When we arrived at the room, it had no balcony, so we went downstairs to reception to explain what I had booked and showed the photos. The receptionist explained that they have only one balcony room, which CANNOT be booked through Expedia, and which incurs an extra supplement. So be careful - what you are getting for the extra money is the sea view but not a balcony. Very misleading by Expedia!
Receptionist was very nice though, and immediately accommodated our request to be moved to a room on a higher floor. Very comfortable beds, excellent wifi, huge bathroom and fantastic view. But no balcony.