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The Wifi didn't work, which normally wouldn't really be a problem except that I work online and was excited to get some work done. The woman working insisted that it was fine despite the fact that neither my computer or phone could connect, and did not do much to resolve the situation.
The hotel is very nice, a short walk to the beach. The staff is also very nice and helpful. This is an older hotel that is a little dated and could use refurbishing, but other than that, we enjoyed our stay. Parking could be an issue on busy days.
Pleasant hotel well situated. The coast is really scenic. Good for coastal walks. Santander is an elegant city. Visited Bilbao, Castro Urdiales, Santillana and Comillas, each within reasonable travelling distance.
Very clean and comfortable small hotel in a residential area. Across (a quiet) road to the beautiful promenade in the resort part of Santander. We could hear the sea from our room during the night - lovely! It was 'out of season' so, may be noisier in the summer. Had a good welcome - though information ...
It's a lovely hotel, very clean. Nice, helpful staff. The hotel location means that it is quite far away from a lot of things but convenient for the fab beaches. Their are handy tourist bikes close to hotel and lots of places to drop bikes off throughout city. Bus services are very good too.
Upon arrival we were allocated the only accommodation available at the time, a standard double room instead of a double room with a kitchenette as had been booked. Was offered one for the next day but we declined as the kitchenette did not have a microwave oven. Can be confusing to locate. Address ...
First of all no tea & coffee facilities in the room, which was a problem. Breakfast was ok had better. Hardly any staff speak English, but were friendly and helpful. Adjoining room ment I could here everything from other people no with me.
NH Santander is a very well located hotel. Staff was very friendly and helpful during the checkin as well as during checkout. Very clean. Nice breakfast The parking is difficult for a large car. We will definitely repeat the experience
Comfortable room, but air conditioning failed to keep room at desired temperature. Problem with air conditioning unit leaking soon resolved by move to another room. Temperature still not desirable. In ideal area for seeing Santander. Unfortunately access for wheelchairs is via a wheelchair lift down ...
Very good Hotel, Lucia at the counter is beautiful person, all the staff are nice. The hotel is near to the restaurants, in front on the ocean, good breakfast, parking at 2 blocks.
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