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Staff really friendly, room comfortable but requires upgrading along with toilet. Damp/mould on ceiling tile when you walk in and electrical issue before the air con kicks in. Stayed in the junior suite looking onto beach but sadly not worth the money. Cleaning staff really good and other rooms looked ...
First of all no tea & coffee facilities in the room, which was a problem. Breakfast was ok had better. Hardly any staff speak English, but were friendly and helpful. Adjoining room ment I could here everything from other people no with me.
The Wifi didn't work, which normally wouldn't really be a problem except that I work online and was excited to get some work done. The woman working insisted that it was fine despite the fact that neither my computer or phone could connect, and did not do much to resolve the situation.
Pleasant hotel well situated. The coast is really scenic. Good for coastal walks. Santander is an elegant city. Visited Bilbao, Castro Urdiales, Santillana and Comillas, each within reasonable travelling distance.
It's a lovely hotel, very clean. Nice, helpful staff. The hotel location means that it is quite far away from a lot of things but convenient for the fab beaches. Their are handy tourist bikes close to hotel and lots of places to drop bikes off throughout city. Bus services are very good too.
Very relaxing and comfortable after a stressful car journey. Fabulous staff. Swift check in. Wonderful room. Great location. Fabulous bar round the back of the hotel with dancing to the early hours.
Excellent receptionist and perfectly adequate facilities for my last minute booking. Good location but lacking parking spaces. Very good price and excellent value.
The hotel is very nice, a short walk to the beach. The staff is also very nice and helpful. This is an older hotel that is a little dated and could use refurbishing, but other than that, we enjoyed our stay. Parking could be an issue on busy days.
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