Front of property - evening/night

Reviews of Hotel Regina

4 out of 5
Hotel Regina
Rua Conego Formigao 12, Ourem

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 135 reviews" "
Rating 8 - Good. 44 out of 135 reviews" "
Rating 6 - Okay. 10 out of 135 reviews" "
Rating 4 - Poor. 1 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hui Zhang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and facility with friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great! Staff went above and beyond to help with information and accommodating us! Excellent!
Stayed 1 night in Sep 2023

6/10 Okay

Maria

Stayed 1 night in Aug 2023

10/10 Excellent

Rachelle

Stayed 1 night in Aug 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Vilma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for visiting the Santuario de Fatima.
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Basilicas of Fatima. Nice size room.
Stayed 1 night in May 2023

8/10 Good

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check in. Delicious breakfast. Clean and comfortable room. Would consider returning in the future.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ritchie

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night, and would come back. Did not eat breakfast, but staff and the hotel were great. Room was spacious and clean. Loved the lobby.
Stayed 1 night in Nov 2022

10/10 Excellent

Yuly, Littlerock

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly and helpful
Stayed 3 nights in Oct 2022

8/10 Good

Natalie, Potomac

Traveled with group
Liked: Cleanliness, staff & service, amenities
This hotel is next to the church in Fatima. Checking in was smooth. Receptionist was very friendly. The room is basic and clean. The bed is great, firm and room has usb port for charging. Rainfall shower was nice.
Stayed 1 night in Oct 2022

8/10 Good

dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient and quiet if you are on a pilgrimage in Fatima.
Stayed 5 nights in Jun 2021
Response from Fernando on Dec 11, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it is clean. All people in the hotel is friendly
Stayed 7 nights in Oct 2019
Response from Fernando on Nov 15, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location of the hotel with its proximity to the Church of Fatima a walking distance. Rooms are luxurious. Would like to see a coffee machine in the room.
Stayed 1 night in Oct 2019
Response from Fernando Marto on Oct 15, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upmarket modern hotel
The hotel is modern and well equipped. It is close to bars, shopping and restaurants. Great breakfast and a bar and restaurant are great also. I had an issue whilst in Madrid and the staff assisted me in a positive way. The room was modern and renovated.
Stayed 1 night in Jun 2019
Response from Fernando Marto on Jul 1, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Fernando Marto on Jul 1, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Regina was very close to Fatima's important areas. The Hotel staff were very friendly, helpful and could not have been better. Excellent accommodations and good breakfast selection!!
Stayed 5 nights in Feb 2019
Response from Fernando Marto on Mar 4, 2019
Obrigado por ficar com a gente. Agradecemos seu feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ok Hotel!
Room is great! Thank you to Mr. Moreira for bringing my luggage to next door Hotel Cruz Alta. Thank you to Diego at Breakfast for being welcoming and attentive to the needs of customers. Thank you to Victor & Fernando too! Overall, everything was so, so...
Stayed 3 nights in Nov 2018
Response from Fernando on Nov 13, 2018
Thank you for your preference. Your opinion is very important to us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Regina
Great hotel, good service, great location . We liked our stay and will book again with them
Stayed 5 nights in May 2018
Response from Fernando Marto on Nov 14, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing - food excellent so ate there both nights and breakfast
Stayed 2 nights in Feb 2018
Response from Fernando on May 1, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Eric, Mililani, HI

Liked: Cleanliness
Disliked: Staff & service
Hotel close to Fatima Religious Site
Hotel is 10 minute taxi ride from Bus station. Large lobby and dining room. Across the street from Fatima Shrine. Had to walk a bit to find restaurants in the area (lots of hotels, but few open restaurants in the area - we visited in October). Breakfast was good but many tables were reserved for tour groups and it was unclear where you could sit (we were rudely chased away from unreserved tables by non-English speaking restaurant staff even though the restaurant was mostly empty). Note: I gave the hotel a 2 star rating for the restaurant staff, the front desk people deserve a 5 star rating - but of course the bad experience is what made the biggest impression.
Stayed 1 night in Oct 2017

6/10 Okay

Ferg, miami, fl

Disliked: Room comfort
Hotel close to Sanctuary
The only advantage of this hotel is to be across the street from Fatima sanctuary. It is really a 3 star hotel. In-house services are limited. Our room was tiny and only window faced an alley. Bathroom has some grout-tiles with mildew and offers no complementary toiletries. Shower gel doubles as shampoo-soap....first night was hot as no ac was available due to their change of season...for 2nd night we complained, and ac was turned on. Staff is competent but serious, not a smile or whiff of friendliness...we booked it thru Expedia but upon arrival found the in-house rate to be half......not funny Expedia..not funny....and yes I expec you to publish my comment.
Stayed 2 nights in Oct 2017

10/10 Excellent

edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
We had a very comfortable and pleasant stay for 6 nights. All the staff were courteous and friendly. And the rooms were clean all the time. Just across the Sanctuary of our Lady of Fatima. And very close to all restaurants and souvenir shops.Also, the most well lit hotel in the area at night. And a very convenient ATM machine at the entrance of the hotel.
Stayed 6 nights in Oct 2017

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not meet the expectations
Room size is relatively small. Extractor in bathroom was not working Shower room door was not closing Overall did not meet the expectations
Stayed 2 nights in Jul 2017
We appreciate your stay and we regret the less positive aspects. Our team will work to change improve our services to better serve our customers.

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice little Hotel
An excellent location for our couple pilgrimage to the Shrine of Our Lady of Fatima. Hotel was clean but basic. It was however, suitable for our stay.
Stayed 3 nights in May 2017
Thank you for your stay Our team works to improve our services and better serve our clients.

10/10 Excellent

Sue, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Everything is up to or better than expectation and the stay is enjoyable. The buffet breakfast is good. The rooms are comfortable and nice with a window facing the Shrine and a good view of everything we wanted to see.

8/10 Good

Eillen, A

Liked: Cleanliness, property conditions & facilities, room comfort
In front of the Sanctuary of Fatima.
The hotel is located across the street of the Sanctuary. Clean, with breakfast at extra €5 but enough to eat. Personal at front desk not smiling but polite. Good place to stay for short visit.

10/10 Excellent

Leni, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location and value
The location is perfect for visiting the Sanctuaria de Fatima and the nearby stations of the cross - the location of the shepherd children's herding, play and prayer areas. The hotel is directly across the road from the sanctuary - I hadn't realised that from the web info. Check-in went smoothly and the receptionist was very helpful. The room was a delight - nicely furnished, comfy and clean. The only problem was the noise of the air conditioner and that is a personal preference (ie. I don't like them on when sleeping or trying to). There is a very generous guest area with very comfortable armchairs and a bar. A good selection of breakfast items was provided and food was fresh and plentiful. I also had dinner in the hotel restaurant with three courses and a selection of three items in every course and very reasonably priced.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel and great location!
This hotel is not super fancy, but the accommodations were comfortable and sufficient. It is right across the street from the Church of the Most Holy Trinity. The staff was very helpful with any questions I had about getting around the area, bus schedules, and mass times. I felt at ease asking them questions. I highly recommend this hotel and when I visit Fatima again I will stay here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near main attraction
Our family had a nice stay it was very close to the basilica and very accesible

8/10 Good

anthony, Washington England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatima visit
Excellent value for money. Great location

6/10 Okay

Verified traveler

Disliked: Staff & service
Hotel OKAY!
Hotel is OKAY! Housekeeping does not do much. Breakfast has no refills so you better be there when they start serving at 7:30. If they don't keep up, hotel is going downhill - two star maybe!

8/10 Good

fermin, canada

Liked: Cleanliness, room comfort
very close to fatima shrine
good enough for my visit to the shrine

10/10 Excellent

Catherine, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing.
Have stayed in this hotel several times usually on an overnight stay. Staff very helpful and friendly. Our room was recently renovated and very comfortable. Plentiful buffet breakfast. While there visited the nearby grottoes and the Tomb of the Unknown Soldier at Batalha. Would definitely recommend this hotel and hope to visit it again.

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaime, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
People are very friendly, the location is excellent if you want to be close to the santuary.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
central
very friendly people making you feel at home and feeling a guest

10/10 Excellent

jordi

Stayed 2 nights in Dec 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que no me gusto fue el sofa cama muy malo tuvimos que mejor compartir la cama entre los 4 por que era lo peor el sofa oara dormir
Stayed 1 night in Nov 2023

8/10 Good

Maria Helena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
O hotel é relativamente simples, mas o conforto da cama, a limpeza dos quartos e o banho, São ótimos!! O café da manhã bem servido, com comidas típicas de excelente qualidade!! Vale muito a pena!! E, ainda, está ao lado do santuário de Fátima!! é só atravessar a rua e aproveitar toda a energia e beleza do local!
Stayed 1 night in Oct 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Natalina

Stayed 1 night in Aug 2023

10/10 Excellent

RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
HOTEL EXCELENTE. ATENDIMENTO RECEPÇÃO E CAFÉ DA MANHA EXCEPCIONAL. QUARTO EXCELENTE. LOCALIZAÇÃO EXCELENTE, QUALIDADE E CONFORTO (EXCELENTE)
Stayed 1 night in Aug 2023

8/10 Good

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé, propre. Seul inconvénient, dispose d'un parking de très petite capacité ( moins de 10 places).
Stayed 1 night in Aug 2023

10/10 Excellent

Citlalli

Stayed 1 night in Jul 2023

10/10 Excellent

Rafael

Stayed 1 night in Jul 2023