Ratings based on 101 Verified Reviews

4.2 out of 5
68% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Ramin

Large room, good area for dining choices

Posted Oct 7, 2017 on Hotels
Large room, very clean and comfortable in an area with many bars and restaurants to choose from.
Comment from Hotel Management
Nov 4, 2017
Dear Ramin, First of all, thank you very much for sharing your comments about your recent stay with us. It is a pleasure to know that after some renovations in our services and facilities, our clients are satisfied with them, and feel as if they were at home. Thank you very much for your confidence in H10 Hotels. We hope you select our hotel for your next visit to Madrid. Best regards, Commercial Department
5 out of 5
by A verified traveler

Posted Aug 31, 2017 on Hotels
Excellent hotel, central for our visit to the Bernabau Stadium.
Comment from Hotel Management
Sep 11, 2017
Dear guest, Thank you for your comment. We are pleased to know that you have enjoyed our H10 Tribeca**** hotel and our nearby location to the Santiago Bernabeu stadium. We hope you come back soon to our hotel. Best regards
5 out of 5
by Stephen

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017
Dear Stephen, Thank you for your punctuation. It is a pleasure to know you have enjoyed your stay with us. Thank you for choosing H10 Hotels. Best regards. Commercial department.
4 out of 5
by Jose

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017
Estimado Jose, Muchas gracias por compartir su reciente experiencia nuestro hotel H10 Tribeca. Son muy animadoras en general para seguir trabajando con el objetivo de alcanzar la satisfacción del cliente. Nos alegra constatar que han disfrutado de la misma, y por este motivo esperamos contar de nuevo con ustedes en su próxima visita a la ciudad. Reciba un cordial saludo, Departamento Comercial
5 out of 5
by Robert

Great for business stays

Posted Jul 10, 2017 on Hotels
Great hotel in relatively quiet area (when Real aren't playing at home!). Close to business district so perfect for a couple of nights stay for work.
Comment from Hotel Management
Jul 31, 2017
Dear Gordon, First of all, thank you very much for sharing your comments about your recent stay with us. It is a pleasure to know that after some renovations in our services and facilities, our clients are satisfied with them, and feel as if they were at home. Thank you very much for your confidence in H10 Hotels. We hope you select our hotel for your next visit to Madrid. Best regards, Sales Department
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Posted May 21, 2017
Check-in was fast, location is very convenient & the room is spacious and clean
Comment from Hotel Management
Jul 10, 2017 by Carolina (Reservations), Hotel Management
Dear Florist, First of all we would like to thank you so much for taking the time to write your review. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with the team, and they are all very pleased to receive such positive feedback. Thank you for choosing to stay at H10 Tribeca, we are happy you enjoyed your stay with us and we look forward to welcoming you back soon! Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville, nc

Great location.

Posted Apr 26, 2017
Pros: Staff was very helpful and accommodating with my early arrival.
Location: Multiple restaurants to choose from.
I love the proximity to the Santiago Bernabeu stadium, and easy access to multiple shops and restaurants, this was my second stay and I would continue to stay here whenever I am in town.
4 out of 5
by A verified traveler

Enjoyed my stay!

Posted Apr 8, 2017 on Hotels
When I arrived I was checked in to what they told me was a 'superior' room but it was really just a bigger un refurbished room with robes and a coffee machine to make it 'superior'. There was nothing particularly wrong with it other than it wasn't what I had researched and paid for. However I went down to reception and explained it wasn't what I had booked and the woman at reception was very nice and took me to another room that looked like the pictures and allowed me to change. The bed was so comfortable. The bathroom was great. The shower and bath amazing. Super clean. The only thing I could complain about was that it was a little stuffy and the air conditioning hadn't been turned on yet as it was too early in the year but opening the windows helped. I was on the 7th floor so traffic noise was okay. I slept perfectly. Hotel is nicely designed and decorated. Staff peasant. Waiting staff struggled to understand my English but were still super helpful and you're in Spain! You can't expect everyone to understand you if you don't speak their language. I stayed in the location due to it being near a friend but there isn't much to do up here. Apart from some cafes and good shopping at nuevos ministerious. The metro can get you into the city in 20 minutes though which I was happy to do. Also the metro/train from the airport brings you to nuevos which is convenient as it is close by. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel

Posted Feb 22, 2017
Nice hotel, pretty comfortable and not too fancy. Just 2 blocks away from the Santiago Bernabeu Stadium, and has several restaurants and cafes right around the corner.
Comment from Hotel Management
Mar 27, 2017 by Reservations Manager, Hotel Management
Dear Wesley, First of all, thank you very much for sharing your comments about your recent stay with us. It is a pleasure to know that after some renovations in our services and facilities, our clients are satisfied with them, and feel as if they were at home. Thank you very much for your confidence in H10 Hotels. We hope you select our hotel for your next visit to Madrid. Best regards,
5 out of 5
by A verified traveler

Great hotel.

Posted Dec 15, 2016 on Hotels
Very nice hotel. Staff very welcoming.