Ratings based on 524 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 10, 2017
This hotel is right by the soccer stadium. Close to shopping and good restaurants. Close to Metro.
5 out of 5
Recommended
for Families
by A verified traveler from Oregon

Close to the Real Madrid Stadium

Posted Sep 6, 2017
Pros: Good value, location, and the AC! It was really hot in Madrid!
Location: Real Madrid is close, there is a Starbucks just across the plaza, a couple of restaurants in the area.
We stayed at this hotel while visiting Madrid. Our beds were comfortable, clean and the AC was great!! I would definitely stay here again and recommend this hotel is you are coming in to town to see a Real Madrid game. Literally just around the corner.
2 out of 5
by A verified traveler from Manchester, UK

Avoid until refurbishment

Posted Sep 5, 2017
On approaching the hotel it looks like the windows have been boarded up (see pic) Good staff and nice pool area on the 9th floor. Rooms tired and old with carpets showing signs of wear, paint pealing and in need of a refurb. When mentioning the problems to staff they state that the property is in urgent need of refurbishment and this may take place in November or December of 2017. Not near main areas of Madrid and only convenient for events at or near the Bernabeu. It does have a street nearby with restaurants and shops which is ok.
4 out of 5
Recommended
for Families
by A verified traveler from UK

Close to restaurants,shops and the metro.

Posted Sep 1, 2017
Pros: Easy access to surrounding areas.
Cons: Be more specific about the age of children who are eligible for free breakfast.
Location: Restaurants, metro and the Santigo stadium are within easy reach.
Hotel was comfortable and in easy reach, the only downsize was that when booking it did not make it clear the age of children who are eligible for free breakfast. This resulted in having to pay an extra £127.00 extra so that our children could have breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester England

Family stay

Posted Aug 31, 2017
Great room 2 double beds and enough space for what we needed. Breakfast was fantastic plenty of choice and always fresh and refilled. Brilliant location for the football and buses and tube 5 minute walk away
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel near real madrid stadium!

Posted Aug 30, 2017
Very convenient location, stadium 5mins walk, subway access thru a mall, restaurants on ur doorstep, staff excellent, hotel rooms/facilities needs updating but comfortable.
1 out of 5
by A verified traveler from fife

Terrible and Noisy

Posted Aug 23, 2017
Too noisy and bad staff. No water for 2 nights and had to move room for 1 night.
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Aug 18, 2017
The bed was very bad felt like sleeping on a wood borad pillow were very bad
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
I'ts a mid price hotel ! So for the price it's ok
5 out of 5
by Grant

This traveler left a rating score only Posted Jun 24, 2017 on Hotels