Ratings based on 63 Verified Reviews

3.6 out of 5
77% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Melbourne, Australia

Fair price, clean, lovely restaurant, garden pool.

Posted Feb 6, 2017
Pros: Price, pool, garden and Indian restaurant plus helpful staff.
Cons: Air conditioning, new carpets and coat of paint.
Location: Close to train, coffee shops, convenience stores, easy to get taxis.
Arrived early morning and staff kindly checked us in ahead of time. Comfortable twin room on top floor but a little warm as mid summer. Could open window ans view of pool and garden but air conditioner not working properly. Good breakfast and garden with small pool was a bonus. Near station and convenience stores.
3 out of 5
by A verified traveler from Melbourne, Aus

Cheap and simple

Posted Dec 5, 2016
Pros: Central. Cheap.
Has a swimming pool which was ace. Fairly quiet area but quite central.
3 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
For a 3 star it was all right for a short stay. Parking available.
4 out of 5
for Everyone
by A verified traveler from Toronto, Ontario, Canada

Pleasant hotel near city centre.

Posted Sep 8, 2016
Pros: The central location was good. There is parking for restaurant patrons. Inside rooms overlook a nice courtyard and pool.
Cons: Wifi is very spotty and works best in the lobby. The bathroom tub could use a thorough mildew treatment, although it was clean.
Rooms are small but adequate. There was no elevator. Staff were pleasant and helpful. The Indian restaurant was superb and is well-known in the city. The included breakfast was good.
4 out of 5
by Joseph from Florida

Nice Hotel and Staff

Posted May 18, 2016 on Hotels
Was supposed to have airport shuttle, but this only consisted of calling a cab for me (extra charge). Room itself was nice and unlike others in Chile had heat for cold nights.
2 out of 5
by A verified traveler

Good location

Posted Dec 28, 2015
Hotel is in a good location to walk to central market and subway. Rooms are fairly large but not particularly clean. Wifi didn't work well. Breakfast was included and okay. Restaurant in hotel - meal was fabulous but pricey. Some of the servers were rude. Not sure why he wouldn't allow us to sit by window since we were the only customers. Other server tried hard to help us in English. Young man behind the desk the morning we left was excellent and spoke pretty good English.
4 out of 5
for Everyone
by A verified traveler from Porthcawl,uk

Nice hotel

Posted Nov 30, 2015
Pros: not expensive great staff
Location: good location for the plaza and nearby restaurants this is the lower end of town if you want upmarket youd need a taxi
Great hotel for the budget conscious a little worn in places but clean comfy and very helpful staff,close to the main plaza and airport,excellant indian restaurant and close to bars and other restaurants,youd need a taxi to get to other parts of town,.
3 out of 5
for Everyone
by A verified traveler from ..

Prime location

Posted Mar 28, 2015
Great location , walking distance within central Santiago. Front desk staff was trying their best to help in communicating in English - one good English speaking young gentleman.. Inside room equipped with hair dryer, soap, shampuus,- clean. Comfortable bed but very outdated decor. Need a fresh coat of paint over dirty doors, trim, walls. Need to have update on bed covers. Good concept though. Main floor "secondary lobby" with sofas & chairs looked as abandoned hostel area that was not cleaned in months. That was biggest eye sore in whole experience.
4 out of 5
for Everyone
by A verified traveler from Khobar, Saudi Arabia

Posted Feb 9, 2015
Pros: location, parking, pool, garden decor, Indian restaurant
Cons: a/c machines could be modernized
Location: excellent location for walking around old Santiago
Very enjoyable. I was delighted that there was a ground floor room as I am an amputee. Staff were helpful in arranging bathroom facilities for my special needs.
3 out of 5
for Everyone
by Marc from Florida

Nice location near Metro

Posted Jul 1, 2013
Convenient location with pleasing staff. Room maintenance neglected, especially bathroom.