Ratings based on 316 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Walking distance to pints of interest. The cathedral was awesome. Lots of small streets to walk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Excellent and Well Located

Posted Oct 19, 2017
Pros: The location is excellent, yet in a quiet area which felt very safe for walking.
Cons: The lobby area had a rather strong perfume smell, which, for some may be difficult either for breathing or causing headaches.
Location: Excellent, easy walking to old city and restaurants, it had a very safe feel about it.
Easily found when driving into the city, public parking is available and convenient. The staff were excellent, and all tried very hard to accomodate in English, as our Spanish is very poor. They were helpful with maps and directions as well. It is well located to walk to the Cathedral and old part of the city. The room was very clean and bed very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Nice hotel about 20 minutes walk from city centre.

Posted Sep 23, 2017
The staff were really friendly and helpful. The hotel facilities were good and the decor is in classic hotel style. The rooms were quite clean. They wet cleaned the room floors and bathroom floors everyday, all easily cleaned surfaces were clean. A few dusty spots here and there in drawers and around the nightstands and the lampshades. The combined bath shower was nice, combining rainfall type shower head and a separate handheld shower head. One minor gripe the open/close plughole is too near to where you stand so you can easily step on it and close it while showering. There are only really minor gripes. Overall I would recommend and would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Fantastic

Posted Aug 31, 2017
Great hotel; brilliant staff; perfect location. Nice walk into centre of Santiago. A bit steep if you are not a confident walker.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Fabulous place to stay . Stayed several times before and each time it gets better. Eat in the restaurant , delicious meal and great value.
5 out of 5
by Jane

A Real Gem in a Great Location

Posted Aug 16, 2017 on Hotels
The NH Collection Santiago de Compostela was our favorite hotel during our 2-week trip to Northern Spain and Portugal. The service, room, and breakfast were excellent. We loved that it was a little away from the hustle and bustle of the town, surrounded by greenery. We never felt unsafe walking back to the hotel after dinner. Elderly travelers and those with young children might find the walk through the park and then uphill to the cathedral too rigorous, but it was fine for us middle aged types. Taxis are available. Ask for a room facing the pool and cathedral - the view is lovely.
5 out of 5
Recommended
for Families
by A verified traveler from Los Angeles

Posted Aug 12, 2017
This is truly an upscale, very well-appointed hotel in Santiago de Compostela. It is about a 10 minute, pleasant walk to the main plaza and cathedral. The room was spacious and the hotel had many amenities, including a lovely welcome drink and snack area. We will definitely keep NH Collection hotels in mind for future travel.
4 out of 5
by Paul

This traveler left a rating score only Posted Aug 10, 2017 on Hotels
3 out of 5
by A verified traveler

Odd hotel

Posted Aug 7, 2017
Pros: Calm atmosphere. Quiet hotel. Soundproofing not perfect.
Cons: More staff. Better bar service. More engagement with clientel. More atmosphere eg. TV on!
Location: Good location but need to be mobile.
Not enough visible staff in the lobby area. The system of summoning the waiters doesn't work.
5 out of 5
by Chris

A great Santiago stay.

Posted Aug 1, 2017 on Hotels
Great place to stay in Santiago. Walking distance to the centre, and comfortable, clean and with great swimming pools.