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Reviews of Altocastello Apartments

3.5 out of 5
Altocastello Apartments
Vecinal 151 Oficina 3, Las Condes, Santiago, Región Metropolitana

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Bit run down could use a bit of a tidy up. Noticible cigarette smoke smell in bathroom in particular. Check in and car parking good and overall was fine for the night.
Stayed 1 night in Oct 2018

8/10 Good

Flavio, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, room comfort
Location is great but some furniture needs an upgrade. Employees are great and the appartamenti makes you feel comfortable
Stayed 6 nights in Aug 2018
Response from administracion on Aug 23, 2018
Muchas gracias por su comentario, todas las criticas positivas nos ayudan a dar mejor servicio a nuestros huéspedes. Tomaremos en cuenta sus observaciones.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment in leafy neighborhood od Santiago
A very comfortable apartment in an attractive part of Santiago with very friendly service.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location, however one way streets make it hard to get to
Stayed 1 night in Jul 2017

8/10 Good

Carol, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, room comfort
Great location & quiet at the same time
I am a regular guest at this place and it never lets me down. Nice staff, very cozy apartments, good location, car park and quiet area. Breakfast is basic but good.

6/10 Okay

Verified traveler

Liked: Cleanliness
It was decent but not great, Did not have central heat and breakfast was terrible The bathroom did not have enough towels Hot water was lukewarm. The microwave was loose on a shelf which made it dangerous.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment style, would recommend for big place with central location

6/10 Okay

Franco, Buenos Aires, Argentina

Liked: Cleanliness
nice appart hotel
Everything OK. Breakfast is leaved on the fridge the afternoon before, so you have to serve it by your own. Apt. clean, without noise, good bed, flat lcd, cable and internet. Comfortable room. Nice small swimming pool on the terrace, with nice view.

8/10 Good

Eugenio

Liked: Room comfort
Disliked: Cleanliness
Buena ubicación
Depto muy cómodo, pero baño estaba con mala manutención y aseo; aspecto a mejorar
Stayed 1 night in Nov 2018

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal en Santiago
Excelente precio servicio
Stayed 1 night in Sep 2018
Response from Atte. Staff Altocastello on Oct 5, 2018
Estimada Scarlett, agradecemos su comentario. Esperamos que pueda volver en un futuro. Muchas gracias por su preferencia.

10/10 Excellent

mar, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Se trata de un depto con modalidad de hotel. Todo impecable la habitación súper cómoda la ducha excelente. Tenes servicio a habitación con desayuno y limpieza. Hay bares cercanos. Barrio tranquilo. A 6 cuadras del costanera center. Recomendable.
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Só o local é bom, mais nada.
A cama de casal é minúscula; o aquecedor da sala não funcionou, estava congelando o ambiente; o "café da manhã" é uma piada- colocam 4 pães de forma em saquinhos plásticos, deixam na geladeira com um pouco de leite e chamam isso de café da manhã. Pelo preço da diária, foi péssimo. O prédio é velho, e a água do chuveiro fica oscilando entre quente e fria durante o banho.
Stayed 1 night in Aug 2017

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relacion costo-beneficio
Fue un buen servicio si valoro costo beneficio , cumplió con lo que había pensado para este tipo de alojamiento y me solucionaron pequeños problemas nada graves. Muy buena predisposición por consultas realizadas en la recepción y destaco la ubicación mas que privilegiada
Stayed 7 nights in Jul 2017

8/10 Good

Fabio

Liked: Staff & service, property conditions & facilities, room comfort
Bom custo benefício para família
Bem localizado (perto do metrô, costanera Center e restaurantes), com instalações ok e serviço atencioso (atenderam prontamente nosso pedido por um aquecedor adicional). Bom custo benefício geral
Stayed 2 nights in Jul 2017

10/10 Excellent

Silvina

Liked: Cleanliness, property conditions & facilities, room comfort
Limpio, Cómodo y Excelente Atención del personal.
Bárbaro!

10/10 Excellent

Maria Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo
El departamento es muy cómodo para ir en familia. Es amplio y cómodo, cercano al costanera center para ir caminando. El desayuno rico y abundante. Lo que le criticaria es que el televisor debería estar en el living comedor y no en la habitación o tener más de uno. La mesa del comedor es incómoda y los vidrios del balcón y terraza muy sucios. Pero la estancia fue muy buena, lo recomiendo y volvería.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado
Muy buena experiencia

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departamento muy limpio y acogedor
Excelente zona, personal muy cálido y atento

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local
Excelente local para ficar, as condições do quarto eram ótimas e só tenho uma única reclamação que é o aquecedor a gás pois ao tomar banho a água esquentava por 5 minutos e ficava gelada e precisa de mais 2 minutos para esquentar novamente. A localização também é excelente.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo depto. Edificio con cochera y lindas vistas
Excelente ubicación. Barrio muy bueno

6/10 Okay

Fernando

Liked: Cleanliness, room comfort
Passeio de Familia
Apesar da apareceria do Apto ser meio velho as condições pareceu razoável e você não ligar muito pro Luxo o apartamento é apropriado.

6/10 Okay

Juan martin, argentina

segurida cerca del costanera center
muy buena ubicacion tranquila y cerca de metros segura de noche

6/10 Okay

Leonardo, Florianópolis

Disliked: Staff & service, room comfort
Razoável para estadias rápidas
Apart hotel antigo sem muito conforto e com instalações antigas. Café da manhã já é colocado no frigobar no dia anterior.

10/10 Excellent

Sandro, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local
Excelente apartamento somente tem que melhorar no sentido de aquecimento na sala, onde fica o sofá cama e internet lenta.

10/10 Excellent

Maria Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort