Ratings based on 408 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Toronto Canada
Posted Jan 24, 2018
Location: Did not have time
Inviting lobby, friendly staff, good amenities, clean room.
by Gianny A
Posted Oct 11, 2017 on Hotels
for Everyoneby A verified traveler from bogota
Nice hotel good breakfastPosted Sep 12, 2017
Good hotel close to the metro station and the parque Arauco and mall ;
by A verified traveler
Posted Jun 26, 2017 on Orbitz
Staff was generally helpful and friendly. However, WiFi ran at 0.2 Mbps. Shower water was tepid.
for Everyoneby A verified traveler from Charlotte, NC
Very nice hotel within walking distance to mallPosted Apr 24, 2017
I enjoyed my stay at Best Western. The front desk staff was kind and courteous. I would definitely stay here again if ever in Chile.
by Paulina from Las Vegas
Almost perfectPosted Apr 19, 2017 on Hotels
Very nice hotel, modern, good attitude, but not quite the 5 star conditions. The bar does need help, literally the bar tender has to deliver the drinks to the patio and clean tables! the lobby bathroom needed soap and the hands dryer did not work; I had to wipe them in my dress. The room comfortable but no dresser. Too small for my taste. the makeup mirror was attached at counter level, so sit in the toilet to apply your makeup, but then the lights are in the wrong place. It just doesn't work. Good breakfast and very nice help. Would not recommend for a long stay.
Comfortable and AccessiblePosted Feb 6, 2017 on Hotels
I was pleasantly surprised by this property. The staff were courteous and efficient. The day manager, Eduardo, is a classic old-school hotelier. Extremely personal and approachable, he is everywhere greeting and assisting his guests as they transit the lobby. His attention and work ethic are directly responsible for the precision of his front desk staff. The area is inner city residential mixed with small business buildings. There is a food store and metro station one block away, as well as small cafes. Several banks with ATMs are nearby (but they close between 2-3pm). Uber works very well here if you don't want to use the Metro. The city centres are within 10 mins outside of peak times. Muchas gracias, Eduardo and Best western!
Posted Jan 26, 2017 on Hotels
by A verified traveler
Posted Dec 15, 2016
In general, under expectations. There are better options for similar price.
for Business Travelersby A verified traveler
Posted Nov 14, 2016 on Orbitz
Pros: great bar
good location. front desk staff should be kinder. great sourroundings