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Overview of Crowne Plaza Santiago

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Guest reviews

4.2 / 5Very Good
470 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Executive Room, 1 King Bed, Non Smoking

    Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room, 1 King Bed, Non Smoking (Leisure)

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Standard Room

    Standard Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 1 Queen Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 2 Double Beds, Non Smoking

    Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)

    Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More details
  • Deluxe Suite, 2 Queen Beds, Non Smoking

    Deluxe Suite, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 2 Queen Beds
    More details
  • Deluxe Suite, 1 King Bed, Non Smoking

    Deluxe Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)

    Room, 2 Double Beds, Non Smoking (LOW FLOOR)

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    More details

About this area

Santiago

Located in Santiago, Crowne Plaza Santiago is in the city center and near the airport. Plaza de Armas and Plaza Baquedano are local landmarks, and travelers looking to shop may want to visit Costanera Center and Lastarria District. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Movistar Arena.

Visit our Santiago travel guide
Popular Location

What's nearby

  • Pontifical Catholic University of Chile - 6 min walk
  • Santa Lucia Hill - 12 min walk
  • Clinica Santa Maria - 15 min walk
  • Plaza de Armas - 16 min walk
  • Chilean National Zoo - 19 min drive

Getting around

  • Baquedano Station - 3 min walk
  • Santiago Central Station - 5 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • Urbano 136 Restaurant – Restaurant offering Mediterranean cuisine. Serves breakfast and lunch daily.
  • Trafalgar Bar – Bar offering Latin American cuisine. Open daily, happy hour available.

About this property

Crowne Plaza Santiago

4-star Santiago hotel in Downtown Santiago, near Plaza de Armas
A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 293 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
Crowne Plaza Santiago offers 293 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: USD 18 per day
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge) up to 22 km
Beach shuttle (surcharge)
Shopping center shuttle (surcharge)
Ski shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 22 per person
1 restaurant
1 bar
24-hour room service

Things to do

Billiards/pool table
Health club
Outdoor pool
Sauna
Shopping
Spa services
Spa tub

Family friendly

Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Portuguese
Spanish

Business services

13 meeting rooms
Business center
Conference space (16140 square feet)

Outdoors

Pool cabanas (surcharge)
Pool sun loungers

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Down comforter
Free cribs/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer

Entertainment

32-inch LCD TV
Cable channels

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
In-room massage
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types accepted at this property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Self parking fee: USD 18 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 7:30 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel
  • Crowne Plaza Santiago Hotel
  • Crowne Plaza Santiago Santiago
  • Crowne Plaza Santiago Hotel Santiago
All reviews

Frequently asked questions

Guest reviews

4.2

Very Good

5 - Excellent
231
4 - Good
165
3 - Okay
46
2 - Mediocre
13
1 - Poor
15
4.4
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.2
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

This property is closed as it is under renovation. Showed up to a closed building, the reservation had been transferred to the Intercontinental across town. Didn’t know anything about this, a construction worker had to tell me lol. He wasn’t even working on the property. Lucky me for finding someone to tell me. What a joke..

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This review is for the Intercontinental Hotel. All was great

Stayed 5 nights in Jan 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jan 2020

    1/5

    • Disliked: Staff & service

    Hotel was closed, I did get moved to some other hotel but I would have liked to be informed of the change ahead of time, instead of wasting over 30 minutes to find the new hotel location

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Sep 2019