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Get an overview of this hotelLuxury and mountain views in Las Condes, Santiago

The city and the Andes

Grand Hyatt Santiago is in Las Condes, Santiago's buzzing business district, a 15-minute drive from city center sights like Palacio de la Moneda. Guests can walk 10 minutes to shop at Parque Arauco Mall, and drive 2.5 hours to the ski resorts of Valle Nevado or the beaches of Viña del Mar.

A 3-story spa with pool

Guests can choose between fresh seafood at Anakena, Japanese specialties at Matsuri, and Mediterranean dishes at Senso. Three-story AKO Spa has a fitness center and 5 treatment rooms, and overlooks a lagoon-style pool with waterfalls.

Cozy duvet, free WiFi

Many rooms have windows looking east toward the Andes, enabling guests to watch the sun rise and shine over Santiago. WiFi is available, and the flat-screen TV makes for a relaxing evening in with a good movie and a drink from the minibar. Cozy down duvets encourage a good night's sleep.

Renovations & Closures

The hotel will be renovating from 28 January 2016 to 30 November 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Santiago features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and complimentary high-speed wired and wireless Internet access is available.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 6671 square feet (620 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 310 
  • Number of floors - 24 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour health club 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Computer station 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Meeting rooms 4 
  • Multilingual staff 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 620 
  • Number of meeting rooms - 4 
  • Year Built 1992 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (feet) - 6671 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Ski-in/ski-out access 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Deep soaking bathtub 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Matsuri - This restaurant specializes in Japanese cuisine and serves lunch only.

Anakena - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Senso - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Duke Bar - Onsite bar. Happy hour is offered. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Sailing nearby 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Playground on site 
  • Cross-country skiing on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ako Wellness and Spa. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Hot stone massage 
  • Swedish massage 
  • Reflexology 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of CLP 80 per pet, per night
  • Dogs and cats only
  • Up to 5 kg

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: CLP 140000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CLP 14500 per person (approximately)
  • Airport shuttle fee: CLP 35000 per vehicle (roundtrip)
  • Pet fee: CLP 80 per pet, per night
  • Rollaway bed fee: CLP 39000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hyatt Santiago
  • Grand Hyatt Santiago Hotel
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Hyatt Santiago
  • Santiago Hyatt

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Grand Hyatt Santiago is listed in the 2014 Travel + Leisure 500.

Advance Purchase Promotion

Book a stay in an “Advance Purchase” rate category at least 14 days in advance for travel now-December 31, 2016 and receive up to 25% off of the Hyatt Daily Rate, reflected in the rate paid at booking.

Must book an “Advance Purchase” rate plan 14 days prior to travel to receive benefit. All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Savings is based on the Standard Rate. Discount is reflected in rate confirmed at time of reservation. Requires full-prepayment and is non-refundable. Rate is per room per night, excluding service charges, taxes and other incidental expenses. Additional guests may be subject to additional hotel charges. Additional charges apply to room-type upgrades. A limited number of rooms are allocated to this offer. Guests are responsible for all charges exclusive of this offer. No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice. Other restrictions may apply.


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