Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2016 on Hotels
3 out of 5
by John

Posted Apr 9, 2016 on Hotels
Overpriced, breakfast not included, no hot tub, long wait for elevators. Nice property but not worth the overinflated price.
5 out of 5
by A verified traveler from Canada

an Oasis in Santiago ....

Posted Apr 8, 2016
Great multilingual staff who are attentive to every detail of guest requests....The lush tropical grounds make you forget the fact you are in a bustling city of 6 Million...wonderful Chileans......I live in hotels much of the time and highly recommend this one !!!!
5 out of 5
by A verified traveler from mexico cd

Muy bonito y localizado en una de las mejores zona

Posted Mar 17, 2016
El hotel está recién remodelado. Las habitaciones son amplias comidas y muy limpias. El servicio es bueno y la comida está bien. Buena localización
3 out of 5
by PFM

Great hotel

Posted Mar 16, 2016 on Hotels
Great stay thanks to Sarah from reception as there were constructions going on in the front of the hotel as well as inside of the hotel. She gave us a free upgrade which was a welcome extra for the nuisance. Beautiful garden, but water in the pool is real cold, which is a pity. Good breakfast, in short; recommendable, but will be even better when reconstruction is finished, as everything is rather old and old-fashioned. The only but.......is the small bathroom
5 out of 5
by William from Dartmouth Nova Scotia Canada

Then only place to stay while in Santiago Chile!

Posted Mar 14, 2016 on Hotels
Hotel was beautiful, especially the pool area. We were a bit shocked at how cold the water was in the pool especially since this is their summer period and it's so hot outside, why not cycle some warm water into it so more people can enjoy the pool? Overall the Hotel was awesome, our only main concern was that it was very difficult to find simply because there is no signage for the Hyatt. Even with our GPS we missed the ONE turn-in twice and had to circle the block a couple times just to get in the proper driveway.
4 out of 5
by A verified traveler from Lima

Excelent serviré with GLUTEN FREE food

Posted Mar 13, 2016
Finally an hotel with good food but the best was the GLUTEN FREE products
4 out of 5
by jose from Asuncion Paraguay


Posted Mar 5, 2016 on Hotels
Muy buen servicio y ubicación
4 out of 5
by PFM

Aangenaam ondanks overlast werkzaamheden

Posted Feb 25, 2016 on Hotels
Uiterst aangenaam hotel met vriendelijk personeel. Jammer genoeg wordt er voor het hotel al 2 jaar aan de weg gewerkt waardoor verkeersopstoppingen n vervelende bijkomstigheid zijn. Daarnaast wordt er in het hotel aan u facelift gewerkt dus nogal wat overlast van lawaai. Dit werd echter door Sarah van front office op een geweldige manier opgevangen en gecompenseerd. Chapeau hiervoor!
5 out of 5
by Gerhard

This traveler left a rating score only Posted Feb 22, 2016 on Hotels