Ratings based on 906 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from v

Convenience at a price

Posted Nov 23, 2016
Super convenient across from the terminal. The rooms are very comfortable and surprisingly quiet. Nice staff. That's what you pay for. But for convenience it's worth it. Only thing that lets it down Is the breakfast. It's extra, the food is sugary, the scrambled eggs not very nice. I'd have breakfast in the terminal next time.
5 out of 5
by A verified traveler

Great for late food at the bar, excellent staff

Posted Nov 13, 2016
Rooms excellent, best location on airport, late service very good
Comment from Hotel Management
Nov 14, 2016 by Guest Relations, Hotel Management
Thank you very much for taking the time to share your feedback with us. We hope that on your next stay in Santiago you visit and try our services again.
5 out of 5
by A verified traveler from australia

Great hotel at the airport

Posted Nov 8, 2016
Location: Just a walk across the road to the airport
Hotel was just across the road from the airport. Staff were so helpful and friendly. Services were great.
Comment from Hotel Management
Nov 14, 2016 by Guest Relations, Hotel Management
Thank you for your review; We are always happy to find out that our guests had a great stay.
4 out of 5
by A verified traveler from Honolulu, United States of America

Posted Oct 31, 2016
Super convenient, but a little costly...can't beat the location and the airport has dining options as well...
Comment from Hotel Management
Nov 2, 2016 by Guest Relations, Hotel Management
Thank you for your review. We are glad to know that the hotel was a good option and that the location was a positive aspect. We hope you can visit us again. Sincerely, Camila R. Guest Relations
5 out of 5
by A verified traveler from australia

Great airport hotel.

Posted Oct 30, 2016
Room was a great size and clean. Staff were more than helpful and friendly...and all spoke beautiful English with me as I can't speak Spanish.
Comment from Hotel Management
Nov 2, 2016 by Guest Relations, Hotel Management
Thank you for your review and for taking the time to recognize our staff. This is very gratifying for us. We hope you can stay with us in the future. Sincerely, Camila R. Guest Relations
4 out of 5
by A verified traveler

Comfortable

Posted Oct 29, 2016
Pros: The location right besides the airport is higjly convenient for passengers in long layovers between flights
Cons: Expensive for the overall conditions and amenities
Location: Location for a long layovrer between flights is perfect
5 out of 5
by A verified traveler from US

Great hotel - incredible location

Posted Oct 29, 2016
I was astonished that the Holiday Inn has such a remarkable location - right in front of the airport in easy walking distance (about 100 meters from the pickup area!). It was very fancy all around, and although it was pricey, it was worth it.
5 out of 5
by A verified traveler from US

Location, location, location.

Posted Oct 24, 2016
Location: Check in is easier being within walking distance with good security. Taxi to restaurants. Wine tours will pick you up and drop you off there.
Santiago was our last destination on a 3+ week trip to Peru & Chile. The hotel was clean & fresh, and allowed us to be the same. If we had more time on our hands, we probably would have stayed more downtown in order to walk more. The Holiday Inn was an easy taxi ride to a good wine bar, Bocanariz, in early afternoon traffic. It helps to get out of downtown Santiago by having a good taxi driver, because traffic is busy between 17:30-18:30. Our wine tour guide picked us up at the hotel and dropped us off there after our 2 day tour. Low stress for us- the hiways in Santiago are much better than in Lima.
Comment from Hotel Management
Oct 26, 2016 by Guest Relations, Hotel Management
Thank you for your comments. We are happy to know that you had a good time in Santiago and could enjoy the great wine tours we offer. It is important for us to find out that our guests have a good time during their stay in the hotel; please visit us again. Sincerely, Camila R. Guest Relations
4 out of 5
by A verified traveler from US

great location and comfortable stay

Posted Oct 12, 2016
Great attention and great location for a stay in Santiago during a long stopover or inconvenient connection time. Too bad no spa services are available at the hotel itself.
Comment from Hotel Management
Oct 13, 2016 by Guest Relations, Hotel Management
Thank you for your feedback. We are sorry to find out that we were unable to communicate the existence of some facilities that could have increased your comfort, such as indoor pool, sauna and massage service. Your comments contribute to our improvement. Sincerely, Camila R. Guest Relations
5 out of 5
by A verified traveler from london

Easy access to airport

Posted Oct 9, 2016
Pros: It was 2 minute walk to International departure hall.
Cons: None.
Location: Close to airport. Nothing else nearby but city centre was a short taxi ride away.
Excellent. The rooms were clean and quiet and bed very comfortable. I booked the hotel for the location as I had an early international flight out of Santiago. The location - across the road from the airport - and express check out meant I was able to maximise my sleep.
Comment from Hotel Management
Oct 11, 2016 by Guest Relations, Hotel Management
Thank you very much for taking the time to share your feedback with us. We are always happy to find out that our guests enjoyed their stay and that the location of the hotel was comfortable for catching your early flight. Sincerely, Camila R. Guest Relations