Ratings based on 186 Verified Reviews

3.0 out of 5
61% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from new york

Should have read the reviews

Posted Jan 29, 2017
Ac didnt cool down room. Probably hotel has seen better days
3 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, CA

Nice central location

Posted Dec 26, 2016
Pros: location
Cons: better towels, more pillows, better lights in the rooms
This hotel is two blocks from the Plaza de las Armas, which has both the cathedral and many radiating pedestrian streets filled with vendors and tourist oriented things. That's the good part. The hotel has seen better days. The towels were frayed and thin, the lighting pretty bad in the room, and since I got an interior room (windows onto a light well), no view at all, but definitely couldn't help but hear another couple going at it throughout the day (three times). There's no complimentary breakfast, and the adjoining cafe seemed like a ripoff.
2 out of 5
by A verified traveler

Overpriced, definitely not 3 stars

Posted Oct 31, 2016 on Hotels
Very dissapointed very expensive. Once had no hotwater. lift very old stops b/w floors and door opens in shaft. Very poorly maintained hotel. Never again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tustin

Hotel in city centre

Posted Oct 25, 2016
Location: Museums,Plazas,shopping restaurants,cafes all nearby.Govt.offices close by.
It is an old hotel with antique lift.The rooms are good size ,generally clean with smells from bathroom which thankfully get cleaned by the windows which are large and in bedroom also.The furnishings are old but do the job.The breakfast is of usual style for this type of South American hotels.It has an excellent location downtown.
3 out of 5
by A verified traveler from Portland, OR

Time has taken a toll on the Hotel Espagna

Posted Apr 28, 2016
Pros: An old classic, reasonably comfortable at a reasonable price. The staff are friendly and helpful.
Cons: Only total renovation of the fitting, fixtures and technology would be meaningful. Given the situation, major changes are not likely.
Location: This location is great for attractions of the plaza, museums and shopping, but nightlife is minimal after work hours end. Don't miss Bar Nacional!
The hotel is across the street from the former location of the Chilean Congress. After the 1973 coup, Congress was dissolved and has not yet returned from Valparaiso. The Espagna was clearly an elegant location more than 40 years ago, with fancy wall paper, velvet curtains, gold leaf paint and so one. The hotel is now quite run down with worn carpets, minimal wiring of new technologies and so on. Nonetheless, for the budget conscious traveler, the price is quite reasonable and the rooms comfortable and clean. A make-over would render this an ideal location in the Centro district, but time has taken its inevitable toll.
4 out of 5
by Chun Ru

Posted Mar 21, 2016 on Hotels
good
1 out of 5
by Nathalie

This traveler left a rating score only Posted Feb 2, 2016 on Hotels
3 out of 5
Recommended
for Students
by A verified traveler from Durham, NC

Great Location

Posted Jan 19, 2016
Pros: Location
Cons: Service
Location: Plaza de armas, La Moneda palace, museums
That's about what you pay for. Service is tolerable at best, the room is small but you get what you pay for. The staff doesn't speak much English and the breakfast is, atrocious and you need to pay extra for it.
Comment from Hotel Management
Jul 23, 2016 by Hotel1969, Hotel Management
So, if the breakfast is atrocious and it wasn't included in your reservation, why did you have it and paid for it? Sounds not very logical, does it?
5 out of 5
by LARRY

This traveler left a rating score only Posted Jan 13, 2016 on Hotels
4 out of 5
by Jimmy from Toronto

Good place for reasonable price

Posted Jan 1, 2016 on Hotels
The hotel is simple but comfortable and clean. Stuff was very nice and friendly. I forgot the electrical adapter so they lend me one. The was no breakfast included. The room is noisy but this is because the hotel is located just 1 block from Plaza de Armas :) overall good stay and good location.