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Get an overview of this hotel4-star Santiago hotel in Santiago Center, near Palacio de la Moneda

Location

Located in Santiago Center, this hotel is within 2 mi (3 km) of Centro Gabriela Mistral, Palacio de la Moneda, and Plaza de la Constitucion. Santiago Town Square and National Stadium are also within 3 mi (5 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a rooftop terrace are onsite.

Room Amenities

All 170 rooms offer free WiFi and free wired Internet, plus balconies and 24-hour room service. Other amenities available to guests include cable TV, minibars, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

Hotel Gen features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a ski shuttle. Onsite self parking is complimentary.

Hotel Gen has designated areas for smoking.

  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Coffee shop or café 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Shopping center shuttle (surcharge) 
  • Ski shuttle (surcharge) 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Express check-in 
  • 24-hour front desk 
  • Rooftop terrace 
  • Area shuttle (surcharge) 
  • Laundry facilities 
  • Elevator/lift 
  • Total number of rooms - 170 
  • One meeting room 
  • Limo or Town Car service available 
  • Number of floors - 30 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • 24-hour business center 
  • Conference space size (feet) - 1076 
  • Conference space size (meters) - 100 
  • Free self parking 
  • Conference center 
  • Pool sun loungers 
  • Outdoor pool 
  • Free WiFi 
  • Year Built 2010 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Microwave (on request)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Rainfall showerhead 
  • Desk 
  • Iron/ironing board (on request) 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room massage available 
  • In-room safe 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

La GRA - This restaurant specializes in Peruvian cuisine.

La VID - This wine bar serves light fare only.

Mana Cafe - This café serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 11:30 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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