Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Couples
by Mauricio from Calama

Cobran más de lo publicado en hoteles.com

Posted May 27, 2015 on Hotels
No se respetó el valor que se indicaba en la página, tuvimos que pagar casi un 40% demás... indicando que los pasajeros chilenos pagan IVA. Y después te ofrecen un upgrade de habitación como regalo. Claramente el upgrade me lo cobraron... El Hotel Plaza San Francisco NO es recomendable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chapecó

Posted May 23, 2015
Um bom hotel situado no centro de Santiago. Funcionários eficientes e prestativos. Hotel bonito, com uma ótima estrutura de bares e restaurantes no seu interior. Só os preços nesses bares achei muito caros. Indicaria ele tranquilamente para meus amigos!
5 out of 5
Recommended
for Couples
by Thiago from ribeirão preto

ótimo hotel

Posted Apr 18, 2015 on Hotels
Estivemos no hotel na maratona de Santiago. tudo perfeito
5 out of 5
Recommended
for Families
by Jose from Salvador

Tudo 100%

Posted Apr 13, 2015 on Hotels
Hotel com excelente licalizacao, quartos amplos, ótimo buffet de café da manhã, enfim, tudo perfeito.
5 out of 5
Recommended
for Couples
by Jeffrey from Florida Fly Fishing

Santiago First Class

Posted Apr 3, 2015 on Hotels
Ezquisite hotel for the price- all the amenities you could ask for-except a bucket of ice and an early check in. Arriving overnight from the states- don't expect to check in at the earliest by one or two- they just don't acknowledge that need. Once in great rooms and outstanding breakfast and dinner but recommend out for dinner as many choices.
5 out of 5
Recommended
for Couples
by Jeffrey from Englewood,Fla

A+ Superior in Santiago

Posted Mar 30, 2015 on Hotels
Warm Chilian hospitality-balked at welcoming us after all nighting into Santiago from Miami-but "rushed " our room ready within two hours of arrival. Great location-walking to everywhere important except one restaurant a must- La Mer -a cab ride away. Great rooms-super bathrooms-ice delivery a little slow but "it gets there !! I repeated my stay on the way home-they deserved it !
3 out of 5
Recommended
for Getaway With Friends
by Anne from Chicago

Comfortable room but rude staff

Posted Mar 30, 2015 on Hotels
This is a very nice old hotel. The wood paneling and leather furniture give it a regal feel. The bar staff were friendly and great. The front desk staff were aloof and rude. My friends booked a king room and were given a room with two queen beds. The front desk staff lied and told my friends the beds were "Chilean king size" even though I was given a king room.
4 out of 5
Recommended
for Couples
by Elke from Hannover

Sehr gutes Hotel mit Top Fitnessraum

Posted Mar 18, 2015 on Hotels
Sehr gutes Hotel mit allem Komfort. top Frühstück, top Fitnessraum. Empfehlenswert. Lage: nahe der Altstadt .
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa ON

Plaza San Franciso close to everything

Posted Mar 9, 2015
Pros: See the above
Location: See above
Although we arrived early the staff welcomed us and made sure our room was ready. The hotel is close to many of the city highlights we visited on the next day's city highlights tour (Plaza de Armas, La Monera, Santa Lucia, and the pedestrian shopping area). The complementary breakfast items were hot when they were supposed to be and well presented.
5 out of 5
by A verified traveler from UK

Convenient central hotel

Posted Feb 11, 2015
Pros: 5 star comfort, good room, location next to Londres and Paris, as well as being right by Church of San Francisco and Museum.
Cons: Waiter service in dining room.
Location: 38 Londres was Pinochet's detention and torture house. Avenida is central street right outside. Handy for Plaza de Armas museums and cathedral.
Helpful staff. Food in the dining room was good, but sometimes the service in the dining room was very slow. Staff in other areas - housekeeping, reception etc could not be faulted.