Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Excelente hotel

Posted May 13, 2016
Location: Excelente localização, próximo ao metrô. Excelentes restaurantes ao redor do hotel
Na minha opinião umas das melhores localizações de Santiago (Las Condes), acesso fácil ao metrô, quarto extremamente limpo, preocupação com o hóspede.
4 out of 5
by Bruno Teófilo

Posted May 10, 2016 on Hotels
Hotel muito bom com quarto simple mais bem confortáve, com uma cama grande. Café da manha maravilhoso com muitas opções. Bairro do hotel de classe alta, com restaurantes ótimos, um pouco longe do centro histórico de Santiago, mais de fácil acesso ao metrô com uma estação a 150 metros do hotel! Onde se encontra um shoping famoso o costanera que está a uns 200 metros do hotel! Ficamos sem Wifi 2 dias pique deu um problema na rede do hotel! Mais ficaria nele novamente !
3 out of 5
by patricio from Viña del mar

Apropiado para viaje corto

Posted Apr 26, 2016 on Hotels
Apropiado para viaje corto. Sin niños muy buena ubicacion y acceso
4 out of 5
by YULONG from Dalian

nice

Posted Mar 26, 2016 on Hotels
at first the room is next to garden and the window of restroom cannot be closed. so some black bugs fly into. after changing the room, the environment is changing better. no slipper provided. the reception service is nice. it is very convenient because it is near subway station and shopping center.
5 out of 5
by Mark from Portsmouth

Hotel Rugendas

Posted Aug 17, 2015 on Hotels
Excellent hotel - not 'corporate' in any way. Really good breakfast buffet.
4 out of 5
by Kevin from Austin, Texas

Great Location, but rooms have minor issues

Posted Jul 28, 2015 on Hotels
Great location in Santiago. Easy to get to the Metro. Have stayed at the Rugendas several times over the past 10 years. The reason for the downgrade is the rooms needs to be updated and some needs to be repaired(shower head in one room the last time was filled with calcium & the shower curtain was torn)
3 out of 5
by Nicolas from Buenos Aires

Habitaciones obscuras y falta renovacion

Posted May 23, 2015 on Hotels
Es un hotel bien ubicado, con buen servicio y muy buen restaurant. Pero las habitaciones son obscuras, algo viejas y tristes. Necesita una renovacion de las habitaciones, aunque los espacios comunes estan bien. Costoso para lo que representa el hotel.
5 out of 5
by A verified traveler from Valencia-Venezuela

Estancia Confortable

Posted Aug 12, 2013 on Hotels
Mi estadía de 03 días en el Hotel fue excelente. El Hotel cálido, y el personal muy amable y siempre atento. Estratégicamente ubicado en el sector de Negocios de Santiago, y cerca de Centros Comerciales y Restaurantes. Lo recomiendo!!
1 out of 5
by A verified traveler

the worst hotel in chile

Posted Aug 1, 2013 on Hotels
bad experience
4 out of 5
by A verified traveler

Accomodations

Posted Sep 10, 2012
Breakfast is quite poor. The bathroom is poorly equiped.