Get an overview of this hotelLuxury and mountain views in Las Condes, Santiago

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Pets allowed
Outdoor pool

The city and the Andes

Hotel Santiago is in Las Condes, Santiago's buzzing business district, a 15-minute drive from city center sights like Palacio de la Moneda. Guests can walk 10 minutes to shop at Parque Arauco Mall and drive 2.5 hours to the ski resorts of Valle Nevado or the beaches of Viña del Mar.

A 3-story spa with pool

Guests can choose between fresh seafood at Anakena, Japanese specialties at Matsuri, and Mediterranean dishes at Senso. Three-story AKO Spa has a fitness center and 5 treatment rooms, and overlooks a lagoon-style pool with waterfalls.

Cozy duvet, free WiFi

Many rooms have windows looking east toward the Andes, enabling guests to watch the sun rise and shine over Santiago. WiFi is available, and the flat-screen TV makes for a relaxing evening in with a good movie and a drink from the minibar. Cozy down duvets encourage a good night's sleep.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Santiago features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is onsite where guests can unwind with a drink. A computer station is located on site and complimentary high-speed wired and wireless Internet access is available.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 6671 square feet (620 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self-parking and valet parking are complimentary.

  • Library 
  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Computer station 
  • Conference space size (meters) - 620 
  • Number of meeting rooms - 4 
  • Terrace 
  • Ski-in/ski-out access 
  • Luggage storage 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 310 
  • Number of floors - 22 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • 24-hour health club 
  • Full-service spa 
  • Conference space 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Year Built 1992 
  • Coffee shop or café 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (feet) - 6671 
  • Laundry facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium bedding 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Matsuri - This restaurant specializes in Japanese cuisine and serves lunch only.

Anakena - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Senso - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Duke Bar - Onsite bar. Happy hour is offered. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Downhill skiing nearby 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Fitness classes on site 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Cross-country skiing on site 
  • Sailing nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ako Wellness and Spa. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Hot stone massage 
  • Mud bath in spa 
  • Swedish massage 
  • Reflexology 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 39000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CLP 63000 per pet, per week
  • Dogs and cats only
  • Up to 5 kg

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: CLP 140000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CLP 16500 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (roundtrip)
  • Pet fee: CLP 63000 per pet, per week
  • Rollaway bed fee: CLP 39000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hyatt Santiago Hotel
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Hyatt Santiago
  • Santiago Hyatt

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Hotel Santiago is listed in the 2014 Travel + Leisure 500.

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