The bed was a bit uncomfortable on one side, they need to turn around the mattress.
Comment from Hotel Management
Jul 30, 2015 by intersantiago, Hotel Management
Dear Guest: Abel,
Thank you for taking the time to post your comments.
The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We have sent your comments ours General Manager about your experience.
It is unfortunate that we would not have made our correctly work, we could have avoided this situation with the state of the mattress on his bed.
Juan Riquelme S.
Guest Service Manager