Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
73% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by HUMBERTO

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
4 out of 5
by A verified traveler

Good business Hotel, average location

Posted Aug 9, 2016 on Hotels
Location is average and cost to value is high, road noise is high.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, thank you for your feedback. We appreciate the comments, we will take note of each of them to provide you better service in the future. We hope you can visit us again. Best regards,
4 out of 5
by A verified traveler from Augsburg

Passt. Preis -Leistung stimmt!

Posted Jul 16, 2016
War bereits das 3.mal da!! Gab nichts zu beanstanden. Lage zu netten Restaurants sehr gut. Geschäftlich für mich ideal.
Comment from Hotel Management
Jul 18, 2016 by Andrea Ramírez Vera, Director of Operations, Hotel Management
Thank you for your good score. We appreciate your comments and hope to see you soon back.
5 out of 5
by Pedro from Buenos Aires

Muy buen Hotel!!

Posted Jul 15, 2016 on Hotels
Muy bien este hotel. Deberian mantener abierto uno de los restaurantes los dias domingos para los pasajeros que no quieran salir del hotel a la hora de las comidas
4 out of 5
by A verified traveler from A

Well located

Posted Apr 9, 2016
Try to stay in the new building, good room and bathroom, the room shoud be with more lights, but is comfortable. The amenities is too much poor and forget the restaurant even the room service, the quality of food cannot be worst.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2016 on Hotels
4 out of 5
by A verified traveler

산티아고 호텔 추천

Posted Mar 21, 2016 on Hotels
샤워기 수압이 너무 약해 많이 불편했음
5 out of 5
by Tobias from Stockholm

Posted Mar 9, 2016 on Hotels
High standard and service. Perfect for the business visit.
Comment from Hotel Management
May 14, 2016 by InterContinental Santiago, Hotel Management
Dear Tobias. We appreciate your comments. We are very pleased you've been enjoying your stay and the service we offer. That reward us greatly. We hope to see you soon in the near future. Best regards, Andrea Ramírez Vera Director of Operation
5 out of 5
by A verified traveler from washington , dc

fabulous hotel

Posted Feb 19, 2016
In upscale area. 5 minute walk to newest mall in tallest building in South America. Nearby parks and restaurants. Safe to walk at night. Ten minute can ride to museums. Outstanding staff.
Comment from Hotel Management
Feb 22, 2016 by Andrea Ramírez Vera, Director of Operations, Hotel Management
Dear guest: We appreciate that your stay with us had been so satisfactory. It's a real placer too receiving this kind of comments, because it reinforces our work and compromise. Thank you so much and we hope you see you soon.
4 out of 5
by Jorge from Santiago

Posted Feb 16, 2016 on Hotels
Late checkout excelente. El único problema fue que del baño salía olor a cañería a pesar de que la habitación estaba limpia, era un piso 15, muy mal para un hotel de este nivel.
Comment from Hotel Management
Feb 23, 2016
Estimado, Jorge. Lamentamos que haya debido experimentar tales molestias, sin embargo, agradecemos que nos haya escrito, pues el feedback permite que podamos mejorar nuestro servicio. En este caso, se trató de un hecho aislado provocado por los trabajos de remodelación, pero ya fue solucionado. Esperamos contar con su visita en un futuro próximo, y que pueda disfrutar de su estadía al 100%. Saluda atentamente,