Ratings based on 154 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from 日本
旧市街に直近Posted Jun 23, 2015
Pros: 旧市街に直近。買い物や観光にも便利。 metroのSanta lucia駅前なので、移動にも便利。中距離バスの発着駅のアクセスも良好。
Cons: 朝食のレパートリーの変化が乏しかった。 連泊者向けに変化に富んだメニューが欲しかった。
スタッフの対応が良い。丁寧で親切。 部屋の清掃、クリーニングも綺麗で清潔。 買い物も便利な立地条件。 中距離バスの発着駅に行くのも便利だった。 新市街にもmetroを利用して、便利だった。
for Getaway With Friendsby marcia
Muito bomPosted Jun 15, 2015 on Hotels
Recepção com funcionários atenciosos, bom café da manhã, boa localização com metrô ao lado,próximo de todas atrações no centro. Pra quem não tem sono leve(mesmo no 12 andar acordava com o barulho dos ônibus ) recomendo os quartos de frente, vista para o Cerro Santa Lucia.
for Business Travelersby mordechai from תל-אביב
נוח ומרכזיPosted Jun 14, 2015 on Hotels
for Getaway With Friendsby Jorge from RECIFE - PERNAMBUCO - BRASIL
ÓTIMAPosted May 29, 2015 on Hotels
FUNCIONÁRIOS DA RECEPÇÃO MUITO ATENCIOSOS E COM ATITUDE PARA RESOLVER DIFICULDADES DOS HOSPEDES.
by A verified traveler
Heat in room failurePosted May 28, 2015
Cons: The carpet is really 1970s. And the heater fan issue.
The heat works, but the fan is so loud you can't sleep when it is running. So you have two choices: heat and loud fan OR no heat. I wouldn't stay here again in the winter. Great location for sight seeing. Super nice staff.
for Business Travelersby A verified traveler
Posted May 25, 2015 on Hotels
for Familiesby Isabel Emilia from Buenos Aires.
ExcelentePosted May 14, 2015 on Hotels
for Business Travelersby WALTER
Posted May 7, 2015 on Hotels
for Business Travelersby jeff from cleveland
Mercure - area great but hotel seriously lackingPosted Apr 27, 2015 on Hotels
Wonderful neighborhood and great pool bar on terrace but problems with hotel never ended. Among them - no water pressure, bad bed, bad towels, awful soap, overcharged minibar.
for Everyoneby A verified traveler from Austin TX
Pleasure trip to Chile and ArgentinaPosted Mar 5, 2015
Pros: See above note
Cons: Not much
Location: Location is right on the main boulevard in Santiago and is convenient to major tourist sites. Especially liked the off the boulevard "sidewalk" cafes
Had a great stay at the Mercure Hotel on O'Higgins Blvd (Central Santiago). Hotel is modern and well appointed and is centrally located. Especially enjoyed the front desk staff who were very polite and gave helpful tips on locations to visit. The Brieakfast buffet was very good and enjoyed the service of the staff throughout the hotel. I booked 4 rooms for a total of 6 travelers and all were very happy and satisfied with the accommodations. and of course, we liked the "nice" price we received by booking with Expedia. I selected the Mercure "name" having had good experiences with the chain in Paris, in prior years. Highly recommend this property. Rate it 4.5 stars.