Ratings based on 630 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chileno living in US

Barrio El Golf. Excellent place to stay.

Posted Feb 26, 2017
Very well located. Hotel has everything that you need to have a pleasant time in Santiago.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Convenient location

Posted Feb 18, 2017
Pros: quite and convenient location
Cons: one more tv in the living room
Location: good restaurants and shopping close by. convenient for business travellers especially for bankers. ideal for family
Conveniently located in the Las Condes district for transportation and restaurants. Quiet location, but within short walking distance to the major roads. We were upgraded to a 10th floor suite with a living room, a dining area, a full kitchen, two double bedrooms and two bathrooms, a lot more space than required for the two of us. Good continental buffet breakfast. Would recommend to a friend.
5 out of 5
Recommended
for Families
by A verified traveler

Very good location

Posted Jan 29, 2017
Pros: Everything
Cons: More kitchen utensils Wine and beer at the restaurant
Very good location, friendly staff,nice room Hotel is very clean, breakfast is good
1 out of 5
Recommended
for Families
by A verified traveler from Cordoba, Argentina

Nice hotel, close to all ... near Costanera Center

Posted Jan 9, 2017
Very good stay and location, large rooms, clean bath, etc.
5 out of 5
by Brian

Well located hotel with great service

Posted Dec 24, 2016 on Hotels
Great service at check-in and throughout our stay. Well located hotel in a safe area with many restaurants nearby. Comfortable large room with separate bedroom, living area and a small kitchen area. Wifi was fast
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great location but need attention to details.

Posted Dec 16, 2016
The room looks old. Carpet, furniture and fixtures.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury, ON

Clean, modern hotel with great staff

Posted Dec 13, 2016
Pros:
Location: Great location and within walking distance to many restaurants and shopping areas.
Staff was helpful upon check-in. Spoke English well and upgraded my room. Concierge was very friendly and knowledgeable.
5 out of 5
by A verified traveler

Nice hotel

Posted Dec 6, 2016 on Hotels
Very nice
5 out of 5
by A verified traveler

Santiago Stay

Posted Nov 4, 2016 on Hotels
Upon arrival staff was friendly and provided a quick check-in. Arriving to the room l found it clean and well presented. A seperate sitting area you could close off bedroom to and having a kitchenette was a handy facility to have. The hotel provided breakfast each morning with a well laid out selection to choose from. The Costanera Center (shopping mall) is only a short walk from the hotel. Overall l was impressed with my stay at the hotel and would look at staying again if l was to revisit Santiago.
5 out of 5
by A verified traveler

Great Services

Posted Oct 30, 2016 on Hotels
Excellent!