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Get an overview of this hotelFamily-friendly Santiago hotel in Providencia with 4 restaurants

Location

This family-friendly Santiago hotel is located in the mountains, within a 15-minute walk of Sculpture Park and Sernatur. San Cristobal Hill and Palacio de la Moneda are also within 3 mi (5 km).

Hotel Features

Along with 4 restaurants, this smoke-free hotel has a full-service spa and ski-in/ski-out access. Additionally, an indoor pool, an outdoor pool, and 3 bars/lounges are onsite.

Room Amenities

All 379 rooms boast fireplaces and offer WiFi and Select Comfort beds. 24-hour room service and wired Internet are standard, as are LED TVs with cable channels.

Sheraton Santiago Hotel and Convention Center

Ave Santa Maria 1742 Santiago Region Metropolitana 1742

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Santiago Hotel and Convention Center features outdoor tennis courts and ski-in/ski-out access. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 3 bars/lounges. High-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a business center, limo/town car service, and a meeting room. Event facilities measuring 7575 square feet (704 square meters) include conference space. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. For a surcharge, the property provides an area shuttle within 50 km and a roundtrip airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Sheraton Santiago Hotel and Convention Center is a smoke-free property.

  • 24-hour front desk 
  • 24-hour health club 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free grocery shopping service 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 7575 
  • Conference space size (meters) - 704 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 3 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • Number of meeting rooms - 15 
  • Number of restaurants - 4 
  • One meeting room 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Outdoor tennis courts - 2 
  • Picnic area 
  • Sauna 
  • Self parking (surcharge) 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities 
  • Supervised childcare/activities (surcharge) 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 379 
  • Tours/ticket assistance 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Outdoor pool  
  • Outdoor tennis courts  
  • Snack bar/deli  

Internet

Available in all rooms: Wireless internet access ( CLP 7240 per day ), Wired internet access ( CLP 7240 per day )

Available in some public areas: Wireless internet access ( CLP 7240 per day ), Wired high-speed internet ( CLP 7240 per day )

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Fireplace 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LED TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower only 
  • Sleep Number by Select Comfort mattress 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Breakfast

Start your morning with a buffet breakfast, available each day from 6 AM to 11:30 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Playground on site 

Spa Services

The onsite spa has massage/treatment rooms.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets allowed for an extra charge of CLP 50000 per pet, per day

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

24-hour check-in

Fees

You'll be asked to pay the following charges at the hotel:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CLP 9.652 per person (approximately)
  • Fee for in-room wireless Internet: CLP 7240 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): CLP 7240 per day (rates may vary)
  • Fee for wireless Internet in public areas: CLP 7240 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: CLP 7240 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Self parking fee: CLP 13000 per day
  • Pet fee: CLP 50000 per pet, per day
  • Rollaway bed fee: CLP 33.785 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Sheraton Santiago
  • Santiago Sheraton
  • Santiago Sheraton Hotel
  • Sheraton Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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