Ratings based on 108 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by robert from Tempe Az
Great HotelPosted Apr 2, 2016 on Hotels
Loved it great hotel great service. Great experience
by A verified traveler from Perth, Western Australia
Very luxuriousPosted Mar 31, 2016 on Wotif
Location: Great location in the modern financial district with many fine restaurants, pubs & shopping centres. Underground railway station & buses outside hotel
We loved it, very comfortable and luxurious. It was a real treat for us. We loved the room, the view, and the pool/spa area was amazing, especially at night. The breakfast was probably the best hotel breakfast we've ever experienced anywhere and we particularly enjoyed the fresh raspberry juice. Very friendly staff everywhere too.
by Bruce from Amelia Island, FL
Posted Mar 13, 2016 on Hotels
One objection. We had the doorman get us a text to go to the Hermes shop, he said 600 pesos. On the trip back, same distance, the driver charged us 200. Felt seriously ripped off.
by olivier from Orleans
Hotel tres agréablePosted Feb 25, 2016 on Hotels
Parfait personnel parfait juste un bémol au niveau de la piscine Personnel parfois bruyant et tres dispersé alors que tous le reste du personnel était parfait
Posted Feb 18, 2016 on Hotels
by A verified traveler
reliable Ritz CarltonPosted Jan 28, 2016
Location: great location with wonderful restaurants and beautiful boulevards
The standards of the Ritz Carlton have always been consistent and high wherever I experienced them. The Santiago Hotel is no exception. The location is fantastic as well.
by gareth from Bristol
Posted Jan 28, 2016 on Hotels
Fabulous hotel in a fabulous city, the staff where extremely attentive, we will be back
by A verified traveler from NYC
Posted Dec 8, 2015
Cons: the detail of construction could have been better, but its not the hotel, its the contractor who build the hotel.
Location: the whole city is about 20 minuets away, this is right dead center of town.
helpful staff, helped with directions, attractions, itinerary, free room upgrades, they even gave us a parking pass code.
by A verified traveler
nice hotel in a good locationPosted Nov 24, 2015 on Hotels
Just what you would expect from a Ritz Carlton.
by Julio from Arlington
Great for businessPosted Oct 25, 2015 on Hotels
The lobby areas are great to work and the bar is open late nights until 2am