Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by oscar

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
4 out of 5
by A verified traveler

Large conference type of hotel.

Posted Mar 3, 2016
Pros: Located in great neighbourhood.
Cons: More personal approach.
Location: Conveniently situated close to a great shopping area, and easily accessible.
Nice clean hotel, but much too large and impersonal.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2016 on Hotels
5 out of 5
by yohanna from Puerto Montt

Perfecto

Posted Mar 1, 2016 on Hotels
Increíble es un hotel maravilloso con todo lo necesario no necesitas nada mas
5 out of 5
by A verified traveler from argentina

gorgeous hotel, the pool incredible!

Posted Feb 6, 2016
Pros: everything!
Cons: you need free wifi, the charge you parking is also with charge
Location: excellent neighborhood, lots of restaurants
Every thing was great, the infinity pool in the 21st floor wow! The rooftop bar, excellent, the staff was lovely. The gave us free late check out!
5 out of 5
by Eduardo from teresina

estadia excelente

Posted Jan 30, 2016 on Hotels
Fiquei no W Santiago em janeiro e não poderia ter sido melhor... recepcionistas simpáticos... concierge pro ativos, realizando todas as reservas solicitadas.. quarto bem limpo todos os dias... Piscina na cobertura com DJ. .. restaurantes fabulosos.. único ponto negativo é a falta de Wi fi gratuito no hotel..
5 out of 5
by A verified traveler

Best área in Santiago

Posted Jan 19, 2016
Great Service and atmosphere. Is teje best in Santiago, best restaurantes and pool. Somehow expensive.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2016 on Hotels
3 out of 5
by A verified traveler

Esperábamos más...

Posted Jan 4, 2016 on Hotels
El hotel es muy lindo. La zona es muy buena. El personal es muy atento y bien predispuesto. Con respecto a la habitación, no tiene estantes ni cajones para guardar la ropa. Solo para colgar. Tuvimos que dejar todo en la valija. Para ir a las habitaciones desde la calle hay que utilizar 2 ascensores , uno hasta el lobby que se encuentra en el 4 to piso y de ahí otro que se encuentra a la vuelta hacia las habitaciones. Lo mismo para acceder a la piscina. Eso es muy incomodo. Tuvimos que reclamar en 2 oportunidades para que nos hicieran la habitaciónes ya que llegamos a la tarde de paseo y no las habían hecho. No tiene valer parking, el auto se guarda en el 4 to u 8 vo subsuelo.
5 out of 5
by Philippe from Liège

Posted Dec 11, 2015 on Hotels
Rien à dire sauf qu'à ce prix-là, on pourrait avoir le wifi gratuit dans la chambre. Mais on a eu qu'à demander pour l'avoir. Sinon impeccable à tous niveaux !!