Ratings based on 442 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Richardson, TX

Loved it!

Posted Oct 25, 2017
Pros: Beautiful! Great locale.
Location: Walking distance to everything. Quiet street.
Wonderful little hotel with a fantastic location. Excellent value for the money. Beautifully appointed. Terrific garden in the back with olive trees, lime trees, sage, rosemary and flowers. Nothing major to complain about. It is a wonderful place to stay.
1 out of 5
by A verified traveler from Boca Raton, Florida

TERRIBLE, TERRIBLE,TERRIBLE.

Posted Oct 24, 2017
Pros: only the location.
Cons: EVERYTHING
Location: close to Duomo
I stayed at this hotel on my honeymoon and was excited to got back, but very,very disappointed. Room was too small to open two pieces of luggage. Manager was unsympathetic and did not care. Staff was pleasant. Hotel is extremely dated and can use a TOTAL makeover. Do not stay there.!! Have never been so disappointed with a hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Great Location behind the Duomo. Loved the place. wpuld defintely stay gaina.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place - cant wait to go back

Posted Oct 13, 2017
Great location, friendly staff, beautiful interior. Would highly recommend this place!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Most enjoyable hotel

Posted Oct 8, 2017
Pros: The staff, the garden, the character.
Location: This is located minutes from everywhere.
I loved this hotel. The garden is just fabulous. Sitting in the shade under an olive tree in a lovely quiet garden right in the heart of town made for an incredibly relaxing stay. Combine that with early evening drinks in the same garden and you've got a winner. Plus, the staff are arguably the nicest I've ever encountered. Wish I was still there. Highly recommended character hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very romantic

Posted Aug 24, 2017
It has one of the only interior gardens in downtown, Great location wonderful staff thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville Fl

Great location and friendly staff.

Posted Jul 26, 2017
Cons: Bed is too hard.
Location: Walking distance to everything.
Central location. Very nice stay. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
5 out of 5
by David

Posted Jul 17, 2017 on Hotels
Excellent device and location
5 out of 5
by Adam

Great hotel

Posted Jul 17, 2017 on Hotels
Great stay in a very central hotel. Kind and friendly staff
Comment from Hotel Management
Jul 21, 2017
We are very grateful for your gentle words. We are happy your stay was pleasant at our hotel.
5 out of 5
by Anna

WONDERFUL HOTEL

Posted Jul 16, 2017 on Hotels
I Really enjoyed this hotel.It had a lot of history and the art in the hotel was amazing.
Comment from Hotel Management
Jul 21, 2017
Thanks a lot for choosing our hotel for your stay in Florence. Hope to seeing you soon again among our guests.