Ratings based on 188 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Friendly staff and traditional hotel

Posted Oct 29, 2017
Pros: Traditional feel and friendly staff
Cons: Tea coffee making facilities in room
Location: Lovely residential location but near to city centre
Lovely hotel would have appreciated coffee/tea making facilities in room as communal room not a very amiable place to make hot drink in or sit in.
Comment from Hotel Management
Nov 4, 2017 by Simona, Hotel Management
Thank you so much for your nice reviews. See you next time!!! All our best
5 out of 5
by Arthur

Posted Aug 23, 2017 on Hotels
Family of four- we loved the building, location, excellent overall- also enjoyed the air conditioning!
Comment from Hotel Management
Sep 11, 2017 by simo, Hotel Management
Thank you so much!!!! See you next time!!! Kind regards Simona
5 out of 5
by Jose

Great hotel, not far from City Center

Posted Jul 12, 2017 on Hotels
Really enjoyed our stay at Hotel Villa Liana. It had personality and was not like a chain were everything is the same. We was in the annex and the air conditioning worked a treat, a blessing as it was hot when there. Breakfast was continental but good, there was something there for everyone.
Comment from Hotel Management
Jul 16, 2017 by simo, Hotel Management
Thank you so much!!!! See you next time in Florence. Kind regards Hotel Villa Liana Staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel and large rooms

Posted Jul 4, 2017
Pros: I loved the old world charm of this hotel
Cons: The locks to the room were very difficult as it was an antique key and lock.
Location: The location was ok. It was a bit of a distance to the center of the Florence but still within walking distance to a lot of things.
The room we stayed in was huge. It had a foyer and large bathroom with a deep soaker tub. The ceilings were very tall and we had a garden terrace. It was a charming hotel that was very comfortable to stay in. The breakfast room was pretty and the food was plentiful and the coffee great. I would stay here again but I would opt for another floor. I did not like that our terrace door overlooked what appeared to be a maintenance tent/shed?! You couldn't keep did not like that our terrace door open as there were men going in and out of it. I recommend the hotel block that area from the view of that room for more privacy.
Comment from Hotel Management
Jul 7, 2017 by Simona, Hotel Management
Thank you so much for your nice reviews. Next time we will glad to reserve for you a nice room on the first or second floor. We are going to change the tend!!! Thank you!!!
5 out of 5
by A verified traveler

Great hotel!!

Posted Jul 3, 2017 on Hotels
Very good hotel. Super clean. Friendly staff. They were very helpful in organizing a wine tour for us.
Comment from Hotel Management
Jul 7, 2017 by simo, Hotel Management
Thank you so much, see you next time!!!
4 out of 5
by Mahendra

Posted Jun 11, 2017 on Hotels
Enjoyed our stay. Room was large and clean. Hotel is conveniently located within walking distNce from train station
Comment from Hotel Management
Jul 7, 2017 by simo, Hotel Management
Thank you, see you next time!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Downtown convenience

Posted Jun 5, 2017
Pros: the location
Location: Close to all the big attractions of Florence, as well as a nice piazza nearby for people-watching.
Close to attractions and restaurants, very helpful and accommodating staff, nice room.
Comment from Hotel Management
Jul 16, 2017 by Simona, Hotel Management
Thank you!!! See you next time!!!
4 out of 5
by Stefanie

Lovely place to stay in Florence

Posted Jun 2, 2017 on Hotels
I was very pleased with this very lovely "boutique" hotel. The staff were very helpful and lovely. I was unhappy with the first room I was given, for a very long stay (12 days), and after a few days during a very busy season they were able to change me without charge to a much larger room. The breakfast was also lovely (eggs, cheeses, meats, all types of cereals and baked goods, etc) and so was the breakfast room. Altogether lovely, especially if it will not bother you to be in a quieter area, five minute walk to a lively piazza and restaurants and fifteen minutes walk to the historic center.
Comment from Hotel Management
Jul 16, 2017 by simo, Hotel Management
Thank you so much for your nice reviews. Hoope to welcoming you again in the future. Kind regards Hotel Villa Liana Staff
5 out of 5
by A verified traveler

Posted May 25, 2017 on Hotels
Best hotel and location in Florence. Beautiful courtyard in the back, near everything. Service was impeccable.
Comment from Hotel Management
Jul 16, 2017 by simo, Hotel Management
Thank you so much for your nice reviews. See you next time in Florence. Kind regards Hotel Villa Liana Staff
4 out of 5
by laura

Posted Apr 12, 2017 on Hotels
We loved the place! Well located hotel in a quiet street. Our bedroom was lovely with a garden view.
Comment from Hotel Management
May 10, 2017 by simo, Hotel Management
Thank you !!!!